A Google user
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This used to be my go-to app, and I order almost daily. Sadly, the past few times, items were missing from my orders, and i was refused a refund even though I had to reorder the missing items after, multiple times. They requested a picture of missing items. Make that make sense. In addition, on another incident, I was asked for a picture of what we received about 14 hours after I sent my complaint. Unfortunately I will not use this app again until that policy or procedure has changed.
38 people found this review helpful
Travis Masters
Not a huge fan of the cranked up menu prices and all of the fees which turn a $15 item into a $30, but I guess that's just the price for convenience. Overall, it's alright. 60% of the drivers speak AND READ English, about that same percentage can actually follow directions as well. If my order got screwed it up, it's usually the restaurant and not the driver, so there's that. I use it when I'm feeling lazy or hungover anyway.
12 people found this review helpful
iisi “IIsi 50MHz” ø
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NEW: Can't use filters — screen dims then brightens w/o showing filter options. Support contact in Play Store autoresponds it's unmonitored; app has no help except for orders. OLD: Technicly still let's me sort by delivery time, but now I have to do a search first…when I really just want to see what the fastest places are. Sorting by price seems to have no basis in reality. Would like to set a price limit. Wish I could tell it to never show certain restaurants unless I search for them by name.
117 people found this review helpful