Kimberly Laster Blunt
The app won't always show my progress. It urkes my nerves that I will do as many jumps as I do and the app doesn't record it all. I literally just jumped about 700 times and the app didn't record it after syncing. Nor does it show me on the leader board anymore. It always shows "no data." The app needs to be updated again.
1 person found this review helpful
Joicom corporation
22 November 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via
[email protected] so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
Layla
I really appreciate the idea behind this jumprope and app, but the app itself is way too buggy. 2 instances below: A one minute quick jumprope session I did duplicated itself 94 times, so it looked like I had achieved thousands of skips today when I went back to jump. I take short 1-3 minute breaks between timed sessions...every time I restart, I have to go back in, refresh the app, and reconnect to the rope because it is constantly disconnecting. Even if the app is still on my screen it does
4 people found this review helpful
Joicom corporation
22 November 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via
[email protected] so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team
BeautysBlueprint
I love the idea of keeping track of your skips this app, keeps me motivated! I have 3 stars because the app sometimes works against you. I'll finish a workout and it won't synch. The app is now showing that I only completed 87 jumps when I did 1019 jumps. I wish there was a way to go back and edit the work out when something like this happens.
3 people found this review helpful
Joicom corporation
22 November 2021
Dear customer, we feel sorry for the late reply. Regarding your issue, please feel free to contact us via
[email protected] so that we could see how to help you troubleshoot. Look forward to hearing from you. Best Regards, Renpho Customer Service Team