Tila
Sony broke the use of these headphones after updating to this app. If you were someone who constantly used the "connect to two devices at the same time" you are aware that sometimes you would have to manually fix the sound to one device. The thing is, it tells you that you aren't connected to those two devices, so you can't exactly toggle between, so now you are stuck not able to hear because it's on the other device.
14 people found this review helpful
Tyler
The visual refresh of the app is actually a downgrade... Features are missing in the new version. My headphones are now less useful. Ex. In the previous version I used to be able to switch which device was playing on the the headphones and optionally lock it to that device... This feature no longer works... Now whenever my headphones get confused I have to restart them and the devices to troubleshoot... Instead of just switching... Major downgrade!
12 people found this review helpful
Legitskitgit
I used to love my WH-1000xm5 and WF-1000xm5s, but now they give me nothing but trouble. The "pair two devices" mode usually stops all audio from coming from one of the devices at random, and just now my headphones turned off unprompted at more then half battery. They take a long time to pair, and will often refuse to hear audio after numerous trials of turning them off and on along with pairing and unpairing them over and over. Pause and unpause unprompted. Repetitive, immersion breaking.