SkinStore - Beauty, Cosmetics,

Name: SkinStore - Beauty, Cosmetics,
Availability: InStock
Rating: 4.099999904632568 (320 reviews)
Author: THG (The Hut Group)

THG (The Hut Group)

4.1

320 reviews

1L+

Downloads

Everyone

About this app

SkinStore is the online hub where beauty and science click, delivering the latest in innovative clinical skincare and luxury products for over 20 years. And now, you have access to over 8000 products across more than 300 brands including hair, cosmetics, tools, wellness, supplements, fragrances and of course, skincare right in your hands!

Chat with our expert customer service, read about your favourite and new brands in beauty, and order your curated products all in one place! Plus, get access to app-exclusive perks and benefits like priority notification of sales, promos, limited edition boxes and more!

Updated on

14 Jun 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

Personal info, Financial info and 3 others

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.1

303 reviews

Lillie

27 February 2023

Placed an order before I went to bed. Woke up to an email that they have canceled my order. Tried logging in, and it wouldn't let me. Tried to reset my password, and it tells me they do not have an account for my email. Visited sitejabber and BBB to see they had negative reviews due to poor customer service, and that you order at your own risk. I'll take this as a good sign, and not to order from them. TLDR: They canceled my order and deleted my account without any explanation.

186 people found this review helpful

Melissa Jones

2 March 2021

Poor customer service, good luck returning anything! Update 3/2/21 - tried to contact Tim however I was told he doesn't work the team?! Replied to the email and still no response. Chatted with someone on the skinstore app and I sent them once again my order number and then nothing since yesterday afternoon! Once again horrible customer service!

267 people found this review helpful

THG (The Hut Group)

1 March 2021

Hi there. Thank you for your review and I am sorry to hear of the experience you have received. Please can you contact through your online account asking for myself so I can look to resolve this for you? Kind regards, Tim.

B Hermann (BH)

16 May 2021

Genuine brand products, and offer periodic discounts on high end skin care brands you will not find anywhere else. They also offer samples when you spend certain amt- I am very happy with all my purchases, service and shipment tracking features.

236 people found this review helpful

THG (The Hut Group)

17 May 2021

Thank you for the 5* review! Kindest, Tim.