Zain KSA

4.4
75.2K reviews
50L+
Downloads
Content rating
Everyone
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About this app

It’s time to take the wraps off our new Zain mobile app and welcome you to Zain’s new Digital World that you have been waiting for for so long!

[About Zain App]
With the new update, unique industry standard features and smooth experience are introduced to deliver all needed products and services.

💚 Enjoy our new features:

- [Zain Digital Account] Anyone can use Zain App to buy new lines and services with real time delivery tracking.

- [Quick Pay] You can pay or recharge any number on the go without login or registration.

- [Zain Lines Management] Easily manage all your Zain lines in one place (Voice, Internet, Fiber). Flexible management is offered with security controls on critical functions.

- [Zain Auto Pay] Schedule automatic prepaid line recharges and bill payments for your children & family to occur at your convenience with your full control.

- [Line Dashboard] Using our app, you will be able to see your subscriptions, line consumption, and activate various customized bundles and packages.

🔒 Unique account security features:

- Authorizations and Permits system to manage family & children lines.

- Monitor and control who can access your numbers securely.

- View and terminate active logged in sessions across all devices.

We’re just getting started! This is the first of many improvements to come. Let us know what you think, to improve your experience together.

Zain, A Wonderful World!
Updated on
7 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
74.7K reviews
Masum Billah
20 November 2024
Automatic Renewal: Packages are renewed automatically without customer consent, often leading to unexpected balance deductions. Many users are unaware of this until it’s too late. 2. Lack of Transparency: The details about renewal offers are unclear. Customers often don’t understand how the packages work or how to deactivate them. 3. Complicated Deactivation Process: Stopping the renewal process is overly complex and time-consuming, causing unnecessary frustration for users.
Did you find this helpful?
Zain SA
26 November 2024
Dear Masum Billah, You can easily cancel your auto-renewal service in the Dashboard by navigating to Active Subscriptions, then clicking on the service you want to disable. If you have any concerns, please fill out this form with all the details so we can assist you: (https://zain.app/en/feedback) Your satisfaction is our goal. - Zain App Team
magnetic shadow
23 November 2024
I have zain wifi and it sucks these guys are fraud.they give us malfunctioning router which doesn't work and when I play games on this network it block my connection when I switch to mobile network I can play games. But this is really sucks at it's service. Many times I get frustrated with the internet. Literally KSA is not a good place to live they have technology because of money but don't work on problems they're just running their country by others Saudi ppl can't do much.
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aGlassOfWater ,
5 October 2024
ABSOLUTELY HORRIBLE. I tried to buy myself a package for just 30 days, and it made me download 2 different apps and pay before doing anything as well. Not to mention, the refund happens after 14 DAYS, which is too long! I also didn't like how limited their packages were. I would not recommend anyone to use zain. Please use another provider and save yourself months and years of stress down the line.
7 people found this review helpful
Did you find this helpful?
Zain SA
28 October 2024
Dear aGlassOfWater, We sincerely apologize for any inconvenience caused. Please fill out the below form with all the details so we can assist you with your problem: (https://zain.app/en/feedback) Your satisfaction is our goal, and we aim to provide you with a smooth experience. - Zain Team

What's new

Welcome to our newest version of the Zain App! 💚
We are constantly enhancing our app to provide you with the best service for a wonderful digital experience.

Here’s what’s
- User interface enhancements for a seamless experience.
- Line dashboard with a new design; we hope it satisfies your needs.

Thank you for choosing Zain!