Ener Ex
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So far so good! I had avoided downloading this for a long time thinking I had to create an account etc. and the reviews on reliability etc. werent great. However I just installed it to check my balance. It installed quickly and worked flawlessly on my low end phone. Encouraged, I tried topping up. That worked first time too. Very Easy, Very Quick! and no messing with account setup/registration etc. Happy Camper!
1 person found this review helpful
National-Transport-Authority
26 June 2024
Thank you Ener Ex for your 5 star ratings.
We're always working hard to improve the app. Thanks for your download and feedback.
TFI Team
Kevin O'Connor
2 years later and still an issue. Can't update the card payment details, deleted them now when I try to save new card details it asks for a pin but doesn't show the keyboard. Now the app asks for your phome number every time i top up a card, so annoying. Pointless if you won't fix a bug. There's nothing wrong with the NFC on my phone or the card and this is the latest version of the app, fix the App, stop lying about the bug and focus on app development.
8 people found this review helpful
National-Transport-Authority
29 June 2022
Hello Kevin, Do you still see the issue? We haven't seen this issue internally in our tesing. If this still is an issue, we would ask you to erase the cache memory from the device which will clear out any previous app sessions and hope the issue should be resolved.
Leap NFC Team
Rine Vieth
I'm not really sure what people are describing here in terms of issues--I am visiting Dublin, but downloaded the app and topped up my card with no issue. I'm guessing some of the negative reviews are because someone's phone might not have the appropriate settings on? Or, perhaps they aren't holding the card to the right part of the phone? Either way--topped up my card, checked the balance multiple times, was easy enough! Made travelling really convenient.
2 people found this review helpful