Italo: Italian Highspeed Train

4.9
23K reviews
10L+
Downloads
Content rating
Everyone
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About this app

Welcome to the Italo app - The Official Italian high-speed train, where you can book your tickets to travel all over Italy, always at the best prices and without booking fees.
Purchase your tickets with Italo to travel at maximum speed between Italy's most captivating cities, such as Rome, Milan, Naples, Florence, Venice, as well as to over 1000 destinations nationwide thanks to bus and regional train connections.
· Rome-Florence in only 1 hour and 30 minutes travel time.
· Rome-Venice in only 3 hour and 50 minutes travel time.
· Naples-Rome in only 1 hour and 10 minutes travel time.
· Milan-Venice in only 2 hours and 30 minutes travel time.
· Venice-Florence in only 2 hours travel time.
· Florence-Milan in less than 2 hours.
· Milan-Rome in less than 3 hours.

Why should you download the Italo app?
· No booking fees and always the most convenient prices available within the app.
· Streamlined and faster purchase process to obtain your ticket in just a few clicks.
· Easily purchase your ticket up to 3 minutes before train departure.
· Passbook integration is now also available.
· Effortlessly manage all your tickets in your personal area.
· Set up your preferred payment method for seamless transactions, with both credit card and PayPal being accepted.
Updated on
22 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and Device or other IDs
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.9
22.4K reviews
Kate Jones
15 May 2024
If there were a way for the app to display tickets purchased for Italo but through different apps (using the same email as identifier) such as omio, trainline, etc. the app would be a perfect 10. [Or even to input these tickets by hand.] The ability to change tickets to a different day or time without horrendous penalties made me a lifelong customer. I don't understand other train services' need to price gouge so severely when you are rebooking on the same carrier.
4 people found this review helpful
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Italo S.p.A.
17 May 2024
Dear Kate, to import your ticket purchased through other platforms, navigate to the "Search Ticket" screen; type Name, Surname, and PNR to retrieve your ticket: if the email of your Italo ticket matches the one of your Italo account, you can link your client code and find your ticket without having to search for it every time. Best Regards, Italo
Saba Saremi
4 November 2024
The worth experience in my many years of traveling. This company make the name "Italy" equals to disorganized and unhappiness. No customer service. Not on time (literally naver). So sad that they don't know how to do their jobs.
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Mircea Ulinic
4 October 2021
Extremely slow and frustrating to use. When you sign up, you can set a 32 characters password, which you can't use to log in because of a stupid "invalid length" error. Seems like the sign up part and the login part have been implemented by two different persons / teams who didn't talk to each other.
17 people found this review helpful
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Italo S.p.A.
4 October 2021
Ciao Meercha, ti ringraziamo per la tua segnalazione. Abbiamo subito girato al nostro fornitore per una rapida risoluzione. Nel frattempo, se non lo hai già fatto, ti invitiamo a reimpostare una nuova chiave di accesso tramite la funzionalità "Password dimenticata". Grazie.

What's new

Bug fixing and performance improvements.