Big Bus Tours
4.7star
6.11K reviews
1M+
Downloads
Everyone
info
About this app
Experience the best of the city with our Big Bus Tours app. It's the perfect global travel buddy, packed with a variety of indispensable features to help you make the most of your sightseeing experience in each of our 20+ cities.
Our app is FREE to download, with key features including:
- OVER 20 CITIES WORLDWIDE in the palm of your hand. Easily switch between cities, with no additional downloads required when you move on to your next adventure!
- REAL-TIME BUS TRACKING lets you see the real-time location and stop arrival times of our Big Buses
- INTERACTIVE MAPS display our Big Bus tour routes, stop locations, landmarks and attractions
- STOP DETAILS include accurate pins on our maps, with supporting location photographs, addresses, descriptions and walking directions from your current location
- SERVICE ALERTS keep you updated about any anticipated changes to service, with further detailed information in the app message inbox
- ATTRACTIONS MENU showing you the location of all the best local landmarks, attractions, shopping, dining and things to do, complete with interesting facts, visitor information and special offers for selected attractions
- TICKET BOOKING lets you purchase Big Bus tour and attraction tickets quickly and securely, with multiple payment options available
Our app is FREE to download, with key features including:
- OVER 20 CITIES WORLDWIDE in the palm of your hand. Easily switch between cities, with no additional downloads required when you move on to your next adventure!
- REAL-TIME BUS TRACKING lets you see the real-time location and stop arrival times of our Big Buses
- INTERACTIVE MAPS display our Big Bus tour routes, stop locations, landmarks and attractions
- STOP DETAILS include accurate pins on our maps, with supporting location photographs, addresses, descriptions and walking directions from your current location
- SERVICE ALERTS keep you updated about any anticipated changes to service, with further detailed information in the app message inbox
- ATTRACTIONS MENU showing you the location of all the best local landmarks, attractions, shopping, dining and things to do, complete with interesting facts, visitor information and special offers for selected attractions
- TICKET BOOKING lets you purchase Big Bus tour and attraction tickets quickly and securely, with multiple payment options available
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, App activity and App info and performance
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
4.7
6K reviews
T. C.
- Flag inappropriate
13 August 2024
App consistently resets settings making viewing the map an exercise in frustration. The service itself is also terrible: in the time it took for our bus to arrive (which is supposed to come by every 10 minutes) 3 competing services had 4 buses each drive by that stop. Even the afternoon tea bus drove by twice! When we finally got picked up, the bus drove past one stop and then said we weren't leaving for another 10 minutes! The buses' routes overlap but don't specify which route they're taking.
2 people found this review helpful
BIG BUS TOURS LTD
20 November 2024
Hi T.C., thanks for sharing your experience. We’re sorry to hear about the frustrations you encountered. We’re actively working on improving app stability, real-time tracking, and providing clearer route information. Your feedback helps us focus on these areas, and we hope to offer a smoother experience next time. - Big Bus Tours
Terrence James
- Flag inappropriate
14 July 2024
absolutely HORRIBLE customer service. customer service agent refused to resolve my issue for 29 minutes. then issued a correction for my problem at 7:29. the correction was issued for 7:30pm. the bus driver then drove off without me. had the customer service agent not spent more than 20 minutes claiming to be unable to do what they ultimately did I could have gotten on the bus. I'm deleting the app, initiating a charge back and never using the service again
2 people found this review helpful
BIG BUS TOURS LTD
20 November 2024
Hi Terrence, thanks for sharing your experience. We're really sorry to hear about the issues you encountered and understand your frustration. Please get in touch with our customer support team directly at https://www.bigbustours.com/contact-us so we can help resolve this matter. - Big Bus Tours
A Google user
- Flag inappropriate
27 April 2023
Was not very helpful. Audio via headphones play mostly music instead of a guided tour and information. Bus stop numbers shown on the app are not reflected on bus stop signs. The bus ended abruptly at the farthest point from our hotel, so we had to pick up a cab. It is listed that it ends at 5:45pm, but it ended at 5:00pm. Would not use this again.
26 people found this review helpful
BIG BUS TOURS LTD
21 February 2024
Hi there! We apologise for the inconvenience. Your feedback regarding the audio and bus stop signage is duly noted. Please contact us at https://www.bigbustours.com/contact with more details about your experience, including the city visited. We aim to address your concerns promptly.
What's new
We’ve made it easier to manage your Big Bus Tours tickets!
Add Your Booking: Access from the Home or Manage screens.
Easy Access: After adding your booking, it will appear on the Home screen for quick access.
Manage Your Booking: Inside your booking you can view tickets, select dates or upgrade your package.
QR Code: After confirming, you can access your QR code.
Important: For Big Bus Tours, show your QR code to staff for your personal ticket. Most other tickets are ready to use!
Add Your Booking: Access from the Home or Manage screens.
Easy Access: After adding your booking, it will appear on the Home screen for quick access.
Manage Your Booking: Inside your booking you can view tickets, select dates or upgrade your package.
QR Code: After confirming, you can access your QR code.
Important: For Big Bus Tours, show your QR code to staff for your personal ticket. Most other tickets are ready to use!
App support
About the developer
BIG BUS TOURS LIMITED
3rd Floor 110 Buckingham Palace Road
LONDON
SW1W 9SA
United Kingdom
+44 7842 018039
