Kylan Kendrick
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Poor software for tracking toothbrush. Pixel 9 phones don't work well with the software... my older phone did work much better. Also the distance that the instructions advise of 2-3 feet from the phone is completely wrong... usually you have to be under 24" away... the software also has a very hard time registering the toothbrush when brushing the top teeth due to the limitations that have put on the screen portion that's visible... you're also required to maintain a perfect score to advance
Colgate-Palmolive Company
26 November 2024
We’re sorry to hear this. Please call 1-833-862-9251 so we can help make this right for you.
Roberto Quiroz
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It is good, just needs bug fixes, and when you start a brush on a day and end it on another day, it should count on the day it started. But the biggest issue is this: REUSING LEVEL THEME SONGS. the first one is good, but the others [aka Polar World and Cool Circus] need their own themes. Edit 10/3/23: DO THIS NOW OR THIS WILL GET DELETED! AND DELETE .EXE MODE! EDIT: 9/15/24: You're toast! It took me ages to get to Magik World, then after 4 gems, it froze, and then the music was turned off
1 person found this review helpful
Colgate-Palmolive Company
10 April 2023
Thanks for letting us know about these issues you're having with the app. We're always working on improvements and updates and will be sure to make note of your thoughts here.
Ariana Kramer
A great idea, not the best execution. Once my kids got through all the levels, they use the "magic" world which randomizes the components. There are levels that never load, and my kids have nothing to do with all of their diamonds now - nothing else to unlock. App hasn't been updated in nearly a year now so I don't expect any fixes or changes
3 people found this review helpful
Colgate-Palmolive Company
30 July 2024
We’re sorry to hear this, and we’ll share your observations and concerns with our developers. Please keep an eye on our social media pages for news of any updates to the app.