Mindy Eastman
Do not bother. Waste of time. Won't even allow basic messaging. While setting up my profile, I was logged out and the account was terminated. I had to email a copy of my ID, which is suspicious. App is very glitchy, it keeps erasing my answers to the profile prompts. Photo quality is terrible. Do better BBWCupid.
23 people found this review helpful
Cupid Media
7 October 2024
Hi Mindy,
We are so sorry to hear about your account and we absolutely understand how you feel. For further assistance with your account, please email us via our Contact Us page and our Support Team will help.
Our free membership remains available, and for enhanced features, we offer a paid option. This premium membership ensures unlimited com...
cameony
Just got into the app and immediately ready to give it a 2* The good: very easy to set up and create your account, very good search options The bad: only does distance in KMs, doesn't actually show only people in your search parameters For an example, I put 25-33 for my filters. I understand if the "in my area" part ignores your search filters, but I'm in Pittsburgh and it's showing me 60 year olds in Canada on the other side of the states. I would rather see nobody than people out of my filters
20 people found this review helpful
Cupid Media
12 August 2024
Dear Cameony,
We are so sorry to hear you are having difficulties finding your match. We suggest you update your match preferences and use our search feature which allows you to search for members living within a certain radius of any major city in the world. You can also choose the gender, age, location, date last active, and view only profile...
Ken Collins
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No way to delete profile. Woke up to several messages on my incomplete profile. Could only open one (from a user in Africa) before being told I needed to pay for premium to see all the messages. Either fake users (scam) or it's just unusable without paying. It also only let me open the latest message, not the one I wanted to open. Update: developers response doesn't explain why clicking on the notification for one user's message opened another users message. Bugs that look like a scam or scam?🙄
Cupid Media
27 November 2024
Hello Ken,
We’re sorry for the inconvenience and understand how this might feel frustrating. Please reach out to us via our Contact Us page with details about the error or any screenshots you may have. Our team will thoroughly check this issue to ensure it’s resolved promptly.
Vera.