Lea Wallace
- Flag inappropriate
- Show review history
Used to like neuron. Impossible to get far without hitting constant dead zones and the parking zones are rather sporadically spaced. Planning a trip on these is hard enough before you realize that halfway through the power just cuts off. On-top of that, they feel dangerous on the side of the road being entirely too slow, even for the bike lane. Don't rely on this service of you need to get somewhere on time; you will be very late. Also.. the beeping. I was soo tired of the beeping.
1 person found this review helpful
Kim Bowra
Terrible. Signed up used group booking for 2 scooters with the one phone. Travelled 1.8km (15 mins) and it charged over $20! Took it up with the company who acknowledged the over charge but then offered as "good will" a 50% off voucher. What should've been a $3 exercise turned into a rip off. Walk, exercise, and avoid head lice. Won't use again.
Steve O
Parking zones could be made bigger as find people struggle to end their trip. Also some no riding zones are too narrow and often the scooter cuts off when on an approved route. Reported often but nothing seems to get updated by the customer service/tech team.