Mashreq NEOBiz
3.0star
171 reviews
50K+
Downloads
Everyone
info
About this app
Mashreq NEOBiz is a full-service digital bank exclusively for SMEs (small and medium enterprises), start-ups and young entrepreneurs in the UAE. All the banking services are available online or through the mobile app*, and supported by a dedicated call center and relationship team. Mashreq NEOBiz is a division of Mashreqbank psc, a public shareholding company organized and existing under the laws of the emirate of Dubai, United Arab Emirates and its successors and assignees. Mashreq, the oldest private bank in the UAE has more than 50 years of experience providing award-winning financial products and services in the country.
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Ratings and reviews
3.0
169 reviews
Hamlet Onasus
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13 October 2024
It was good but once someone used my debit card to purchased something and it went thru without my consent they did not do anything even at the same time I reported this matter. I begged them to do something as I'm only a small business owner and a cancer patient but they didn't do anything. But if someone will hack credit card they can reverse the money back! On their report it was use on apple wallet which is ridiculous as I'm using Samsung..it's sad but they did not help me to get myoney back
2 people found this review helpful
Farhan Safi
- Flag inappropriate
3 May 2023
I have been using Neobiz for 2 years now. The services are good. Everything had been going well. But they will raise their hands once you have a tech issue. Their explanation for my tech issue is, "Sir, we dont see any issue on our system. So we can't help you. " What kind of customer service is this? If your team is not good enough to see the issue, does it mean that you won't help your customer?
16 people found this review helpful
Hubert
- Flag inappropriate
15 December 2020
False marketing around set up times. Not as easy as made out to set up account. Lot's of repeated document sending, terrible communication between Neo-biz internal teams. App is full of bugs, transactions have issues going through intermittently. Relationship managers have so many accounts they can't give you a good service. No manager/escalation contact given despite repeated requests.
33 people found this review helpful
What's new
Your new Mashreq NEOBiz app is here!
The latest version has been updated to meet the requirements of the app store.
Got questions or comments? Write to us at [email protected]
The latest version has been updated to meet the requirements of the app store.
Got questions or comments? Write to us at [email protected]
