Dan Borden
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Update: It gets even worse. Now pictures send days late when set to send on capture. I have a 100% signal. Every update makes it more awful. It's hard to believe, but they keep making this app worse. The camera takes forever to notify of activity. Now it's even more difficult to download photos. I don't recommend anyone to buy a spypoint camera.
6 people found this review helpful
Hello Dan, We regret to hear things have worsened and understand how concerning this must be. To get this resolved, we encourage you to reach out directly to us at 1-888-779-7646 or at https://www.spypoint.com/en/chat. Our team is ready to dive deeper into this and work with you to find a solution that restores your experience.
John Janson
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I do like the spypoint over other cameras, I have 4 of them and really haven't had any problems. The only downfall to the spypoint is they don't allow camera sharing without being a club member. Unlike other apps that do. I've found that can be a nice feature to not have to pay for. Odds are, next year, I'll probably switch to reveal for that reason. So I had to drop them down a star.
8 people found this review helpful
SPYPOINT
30 September 2024
Hi; We're thrilled to hear you enjoy your cameras and that they’ve been reliable for you. We appreciate your input; While our Insider Club offers unique benefits, we’re always looking for ways to improve. If you have any further suggestions or need assistance, please feel free to reach out: https://www.spypoint.com/en/chat. We value your support.
Rockwall Farm
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Last year the cameras worked great. This year been having big issues. One will not connect to cell service even where another camera shows connectivity. Another shows cellular connectivity and full batteries, but the app shows it in the same place it was last year, not where I put it this year. To top it all off, I cannot connect to any cameras through the app this year. I keep getting an error "Oops something went wrong. Reload and try again ", however they will not load.
10 people found this review helpful
Hello; Connectivity can be affected by factors such as signal strength, environmental conditions, or app settings. The error you’ve encountered is concerning, and we’d like to help. Please reach out to our team to address the issue and work on optimizing your camera’s connectivity at 1-888-779-7646 or via chat at https://www.spypoint.com/en/chat.