Rachid Hamdi
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The reason I downloaded this app is to watch Othman series, the video quality is good, but the Arabic subtitles in the phone is very small, and there are no option to increase the size. Update: the support team helped me fix the issue, it was the setting on my phone not the app. I appreciate their help, I updated the review to 5 star now.
149 people found this review helpful
MITHAQ MEDIA PRODUCTION
8 June 2021
Thank you for your review. Enjoy watching and keep supporting us.
Allaa Juha
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Very bad application. They logged me out. Unable to watch or unsubscribe. And keep charging fees from my account till now. Application made update and tried to log on .no way many times .sent to support .they never reply .sent mail to Unsubscribe They did not respond and kept charging fees till now .this issue more than 4 months .they charge me without giving any service or allow me logon.
41 people found this review helpful
MITHAQ MEDIA PRODUCTION
17 September 2024
Dear Allaa, we are sorry for what you have been through, we assure you that our app is working properly. Our support team has contacted you and will email you again immediately, please check your email. Also feel free to message us directly via social media: Instagram : @noorplay_ar Twitter : @noorplay_ar
Mohamed Soliman
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Very bad application. They logged me out. Unable to watch or unsubscribe. And keep charging fees from my account till now. Application made update and tried to log on .no way many times .sent to support .they never reply .sent mail to Unsubscribe. They did not respond and kept charging fees till now .this issue more than 4 months .they charge me without giving any service or allow me logon.
36 people found this review helpful
MITHAQ MEDIA PRODUCTION
30 July 2024
Dear User, we are extremely sorry for the inconvenience. To help you with this, we would like to know your detailed feedback. Kindly write to us at
[email protected]. We will help you as soon as possible.