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Can't edit the roof map. Can't view work done by other employees. If you get a new phone, system doesn't save across. Can't publish without inverter. Won't find the work site unless you're on location! FAIL FAIL FAIL Who wrote this app? You had one job! Seems like the same version to me. Still can't publish without inverter. Still can't find job site without being on location. Can't take faulty optimizer off roof map and add a new one without customer support. The list goes on and on. I love how user friendly the system is, but this app is the reflection of somebody's limited abilities.
3 people found this review helpful
Kaleb Rabe
App used to work fine with a few issues that could be put up with (such as not being able to disable the beeping after scanning each barcode). Now it doesn't work at all and the camera won't come on. Good idea for an app, terrible execution. Edit: Yes, I've got the newest update. 6/17/21 Update: the app now refuses to open any site. The only fix seems to be clearing the cache and data for the app, which then requires logging back in and going through the entire tutorial every single time.
4 people found this review helpful
SolarEdge Technologies
11 May 2019
Hi, thank you for reporting this issue - please upgrade to version 2.1 and let us know if the issue persists.
Aaron R
Good idea, terribly implemented. Hopefully they fixed this in an update, but I tried mapping a site in this app and it assigned all the optimizers under an "unknown inverter". Now on the desktop site I can't assign them to the correct inverter because it says the optimizers are already assigned. Mapping the optimizer serials is super buggy too, but it looks like they may have addressed it in an update.