Benjamin Verd
*Amazon home devices have way more voice commands than Google ones for some reason. *Desperately needs scenes so I don't have to open each fan individually to adjust more than one. *Google home can only control on/off. Why can't it adjust speeds, oscillation, etc? Not to mention the nonexistent scenes.
Hesung Innovation Limited
6 November 2024
Sorry, Benjamin. As a developer, we could tell you Google assistant provide less interfaces and customization than Alexa, so you might see less voice commands in Google. If you need to use scenes, you could try the Shortcut fucntion in DREO app. We implement the speeds and oscillation in Google Home. Would you please contact us in app Feedback?
A R
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REVIEW UPDATE: I was finally able to get the 16" inch Dreo fan to connect to my 5ghz network as per the developer instructions. It is now much more responsive. Old review: ....but it cannot connect to my wifi because it requires the old 2.4ghz connection. All of our devices connected easily to our 5ghz wifi but the fan can't. My router is capable of allowing older 2.4 devices to connect but the fan is unable receive the router's invitation. ☹️
Hesung Innovation Limited
22 July 2024
Hi, A R. Please refer to the connection step as shown in the app. First switch the device into pairing mode. Then select the device and the device will ask you to choose which wifi it should connect to. Also please check if the 2.4GHz wifi is turned on of your 5G router. Or you could contact our customer service in "Profile>Feedback". Thank you.
Jeremy J
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Does not connect. Tells me the password is wrong half the time even though it auto fills. And then, if it gets past that, it says there was some sort of error. Finally, if I get it working, it just stops, and this cycle restarts. This fan is only a couple of months old. There is no reason the feature I paid for shouldn't work.
Hesung Innovation Limited
25 September 2024
Hi, Jeremy. Please contact our cutomer service in "Profile>Feedback" in DREO app. You could get direct help from our tech team via Feedback. Thank you so much.