john guevara
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Tried also calling them from their hotline but when i press to speak with a live agent a get routed to end call. Its really hard to contact watsons whether call or chat no matter what time or day. Update the watsons app is realy good. Its too slow, delayed resposnse, when an ad pops up its hard to get rid off. A lot of lags. Why dont you hire better developers?
2 people found this review helpful
AS Watson & Company, Limited
7 January 2022
Hi John, we'll look into this issue and we'll pass it to our respective team for better improvements. Please send us a note along with your contact details at https://www.watsons.com.ph/contactUs to enable us to assist you further. Thank you! - Patricia
Queenizza Gulbe
There is one feature that is lacking as far as I've observed. Unlike other online shopping apps, the moment you checkout some items the app won't tell you the range of days of when would your order be delivered. And also, the moment you open the app, it's hard to go to the main interface or it is just taking some time to load before you can view some other products.
1 person found this review helpful
Nhoelyne Rhose Raralio
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Your system needs improvement!!!!! You repeatedly asking me to update my phone number. Then you sent me an OTP and I made sure to input the correct numbers. But it appears to be incorrect for many retries. Very very bad experience. Won't be installing this app again, ever!
1 person found this review helpful