Holly Walker
Id like to start by saying that really like to play this game and I'm pretty good at it. BUT, the ads are out of control. At first I was upset about the length of every ad. But I quickly became VERY frustrated that in about every third level my phone will suddenly (without even touching the screen) switch to a browser window opening an ad.
1 person found this review helpful
Rollic Games
18 November 2024
Hello there,
We’re so sorry to hear about your negative experience. 😕 We understand your concern and are actively working to optimize ad frequency to enhance your gameplay experience. Your feedback is important to us, and we'll do our best to ensure balanced ads.
If you have further concerns, please contact us. 👋🏼
Sincerely,
Rollic
Jennifer Brodeur
I loved this game. Then they made some changes, but that was ok. But I came to level 258, and I simply couldn't get past it. I used all my boosts, and decided to bite the bullet and purchase a starter pack...but while I was charged for the items, they never appeared in my game. I went through all the trouble shooting steps, and nothing. There was nothing left to do but request a refund from Google Pay. Then the game offered me some free boosts, but when I claimed them, again, they did not appea
5 people found this review helpful
Rollic Games
30 October 2024
Hello there,
Thank you for bringing this to our attention. We’re very sorry to hear about the issue you experienced. 🙁 To help us resolve your problem, please reach us through the in-game chat with us button (Settings > Contact Us > Chat With Us).
Your patience and understanding are greatly appreciated.
Sincerely,
Rollic
Brandy Barrett
I absolutely love playing this game it's very addicting! That's y it's been pissing me off so badly lately, because it's been screwing me out of a lot of the games coins,"which they don't pay enough per game 4 as much as they want 4 anything u can buy with the coins!"and makes me lose any and all challenges that I may have otherwise won! Like I said love this game, that's y it's so frustrating! There's billions of games out there I'm sure I can find 1 just as addicting and less frustrating!!
4 people found this review helpful
Rollic Games
30 October 2024
Hello there,
We’re sorry to hear your negative experience. 🙁 We’ll consider your comments carefully as we work on improving the game. Your comments will be taken into consideration for future updates with related teams!
If you have more insights, please don’t hesitate to contact us, and thank you for the inputs! 👋🏼
Sincerely,
Rollic