mySolarEdge

Name: mySolarEdge
Availability: InStock
Rating: 4.378752708435059 (163574 reviews)
Author: SolarEdge Technologies

SolarEdge Technologies

4.4

164K reviews

1M+

Downloads

Everyone

About this app

Manage your SolarEdge smart energy devices – anytime, anywhere

Use mySolarEdge to maximize your SolarEdge experience as well as your electricity savings:
· Track your energy use and production in real-time, with mobile-optimized features
· Identify ways to become more energy efficient
· Control your smart home devices and manage SolarEdge EV charging remotely
· View solar inverter status for quick troubleshooting using step-by-step instructions and easy to read menus in SetApp-enabled inverters only
· Set-up inverter communication and network settings in SetApp-enabled inverters only
· Monitoring and controlling of your site is also available via Google Wear OS devices such as Pixel Watch

* To get monitoring permissions, contact your installer.
** For energy usage monitoring, a consumption meter is required.

Updated on

18 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App activity, App info and performance and Device or other IDs

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.4

155K reviews

Eric Hindes

10 November 2024

The data goes back to day 1 so it's easy to track usage and the UI is ok and pretty responsive. It's missing many features, like an alert when half your panels go offline. Logging into the inverter is difficult and broke mine. When it works, it's pretty good, but I am finding I'm trying to get my system fixed now.

3 people found this review helpful

SolarEdge Technologies

17 November 2024

Thank you for reaching out to us. There are already 2 major alerts available in the App - 'site no communication' and 'site not producing'. As we keep on improving our systems, new alerts will be added. Could you write to us at [email protected] with more details of your issue? We'd love to help you troubleshoot.

Eric Wyman

6 November 2024

The current version does not honor the battery backup reserve set point. If I set it to 25%, it sets 24%. If I set 61%, it sets 37%. The weather guard returns the site to installer settings instead of back to the previous setting (Time of Use). Time of use needs an option of charging the battery from the grid during off-peak to avoid peak. The company will not respond to any attempts to communicate with them.

2 people found this review helpful

SolarEdge Technologies

18 November 2024

Thank you for your feedback. Sorry to hear about your issue. We would like to investigate further. Please contact us at [email protected] include your site ID and add any screenshots or videos that may help understand the issue.

Joe

19 October 2024

Constantly fails to update, sometimes for days. I know it's not my internet or line of sight from/to the panels. It will work and update flawlessly for days, then stop, then suddenly work again. Update 10/19: I've done the technical assistance. Now it's worse. My data from Wednesday is still changing today (Saturday), but the app leads you to think a day is complete as it shows "some data" all day long. Ex. FULL SUN for 3 days, it shows I peaked at 8kw each day, then continues on. Now 1 star.

3 people found this review helpful

SolarEdge Technologies

7 October 2024

Hello, Your problem needs more detailed examination. Please report it to our technical support team at https://www.solaredge.com/en/support. We are always looking to help our users.