TracFone My Account
3.4star
52.2K reviews
5M+
Downloads
Everyone
info
About this app
Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.
This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.
Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.
Tracfone from TracFone Wireless, a Verizon Company
This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.
Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.
Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.
Tracfone from TracFone Wireless, a Verizon Company
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
Ratings and reviews
3.4
51.3K reviews
Frank Jastr
- Flag inappropriate
6 August 2024
Tracfone went from OK to worse since Verizon bought them. It has been terrible trying to add data or texts. I don't use or want a monthly plan. It became difficult to use Tracfone's online site, and this app is hit and miss, too. Their customer service personnel are friendly and helpful, but I just want to easily use their site or app to add texts or data when needed without problems. A long time customer.
347 people found this review helpful
TracFone Wireless, Inc.
6 August 2024
Hi, Frank Jastr. Sorry for the inconvenience that you have encountered. Please copy this link https://www.tracfone.com/support/contact-us and paste it on a new window for chat support. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You may also text HELP to 611611. ^Aira
Griffin Gaddie
- Flag inappropriate
- Show review history
21 September 2024
Here's their latest error message: "SORRY, SOMETHING WENT WRONG. Message Failure": Constantly malfunctions; more often than not. This has been true for years. No updates have helped. Each new version just introduces a new series of errors, delays, confusions. Terrible technical writing; unbelievably bad programming. Often it takes a half hour and a dozen tries to get through.
428 people found this review helpful
TracFone Wireless, Inc.
15 October 2024
Hi, Griffin Gaddie. Apologies for the inconvenience. Rest assured that this case will be investigated thoroughly so that we can make a better app that is more easy for you to use. For assistance, please chat with us using this link https://www.tracfone.com/support/contact-us. You can also text HELP to 611611 to use our self-service menu. ^Redje
Niki
- Flag inappropriate
21 July 2024
My data has stopped working out of nowhere twice in one month, due to TracFone not automatically sending the data settings updates to my phone. Had to call the TracFone customer service twice to have two different settings updates sent to my phone to download to correct the issues. Now since downloading the latest and separate TracFone update, my data is messed up again and not allowing me to text any images. Whenever I try, it says Message Not Sent: service not activated on network. FIX THIS!!!
191 people found this review helpful
TracFone Wireless, Inc.
21 July 2024
Hi, Niki. We apologize for this experience. Let us help you in getting this issue resolved. Please contact with us at https://www.tracfone.com/support/contact-us so we can provide you with a resolution. We're open Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text HELP to 611611. This will be handled with utmost priority.^Mark
What's new
Improvements to app stability and updates.
