Lenore
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Update: The developers fixed the issue and now the app works again!! Yay!! I can finally get my fix in the mornings again! Thank you for the fast response! Used to be a great app, but it stopped working. Whenever I try to open the app, it flashes a white screen then closes. A message box opens saying, "The app has stop responding." Be great if they got this bug fixed. I miss ordering ahead on my way to work. I don't have time to wait in store, as they are usually busy.
We believe we found what the issue was and we have rebuilt the mobile app. I would like to ask for you to update the mobile app and try again. Could you please email us at
[email protected] with the results. We will get this fixed for you. Thank you.
Matt Smalley
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Love the coffee, but whatever platform hosts the app has become a real dumpster fire recently. It took me 12 minutes to attempt to order two drinks today, and I ultimately abandoned the order because it added $7.75 and $6.50 to get a subtotal of $28.50. I gladly went to the shop to order in person, but I'm not especially inclined to let this app steal more of my time and literal money.
Harvey (Bitrex)
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Needs a, "pickup at the counter to pay," option. Call me old fashioned but I love being able to interact with the team when I order my coffee. 5 stars, otherwise.
Great feedback. So glad you use the app. Will note this as a feature. Thank you!!