Cync (the new name of C by GE)

4.5
67.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.

What’s new?

The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:

Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips

Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.

Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.

Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.

Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.

What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.

Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.

New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.

Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.

Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.

For more information about the new Cync App or other products, visit GELighting.com/cync

GE is a trademark of General Electric Co. Used under trademark license.
Updated on
Nov 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
65.1K reviews
Barry Levine
November 22, 2024
clunky app. requires work every time daylight savings changes. I made the call and got the same customer support person I had previously. He had no idea that you wanted me to call, had no means to escalate other than saying someone would call me in a few days. On the "how did we respond" issue, my answer is not particularly well. Friendly for sure! But ineffective.
Did you find this helpful?
GE Lighting - A Savant Company
November 20, 2024
Hello Barry - We appreciate the honest review and regret any issues with the Cync app. We would like to find out more about this issue that you are experiencing. If you could please contact us at 1-844-302-2943, we will be more than happy to assist. -Cync Support
Terry M
November 12, 2024
I absolutely love these lights! I've been using them for a little over 3 months and have no issues whatsoever! I've moved them around to different rooms and they act as if they've never moved! Easy to set schedules and scenes! Couldn't ask for a better bulb. and they don't interfere with my color changing bulbs from another manufacturer! I will definitely be buying more soon!
2 people found this review helpful
Did you find this helpful?
GE Lighting - A Savant Company
November 12, 2024
Hello Terry - Thank you for taking the time to leave us this positive review! We are so happy to hear that you have been enjoying your experience with Cync lighting. Thanks for allowing us to make your home a little brighter! -Cync Support
Aiden Zimmermann
September 30, 2024
Single light turning off seemingly randomly, started doing this during the recent problems when I was repeatedly signed out of my account. Today is September 30th, 6:20 Central time & happening again. I thought these problems were fixed. I've been fed up with the cync platform for a couple of years now. Will definitely be looking at alternatives. Btw, momentary means within moments, not hours & certainly not days. Clearly these difficulties are ongoing as I had to sign back into app again.
2 people found this review helpful
Did you find this helpful?
GE Lighting - A Savant Company
October 2, 2024
Hello Aiden Zimmermann, we apologize for the ongoing issues you've been experiencing with the Cync app. This is not the intended behavior. Please consider giving us a call at 1-844-302-2943. We would be happy to help resolve any issues you may be experiencing and ensure that your Cync devices are working properly. -Cync Support

What's new

Minor bug fixes and updates