Greystar Resident App

4.7
1.05K reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Greystar Resident App provides a convenient way to pay rent, submit maintenance orders with photos, and communicate with your apartment community all from your mobile phone.

Residents have the ability to pay rent with a single tap, manage one-time or recurring rent payments and receive rent reminder push notifications with the app (see below for a list of key features).

Much of the Greystar Resident App is configurable by the property in which you live. Property settings include, but are not limited to, payment methods, payment days, full balance payment requirements, or maintenance request availability.

If you have feedback, suggestions or bugs about the app itself, please email [email protected], we would love to hear from you!

Greystar Resident App Features:

• Make a One Time Payment - Easily submit a one time payment with the same trusted payment platform you have always used.
• Add/Delete Recurring Payments - Easily schedule new auto-payments ensuring your rent will never be late.
• One-Tap Pay - Pay rent with a single tap right from your smartphone. The app remembers your last used payment method and knows your exact balance due.
• RentNotify - Sends push notifications to your device, reminding you to pay rent.
• Contact Property - Contact your property directly from the app. The app automatically routes your call to the appropriate after-hours number when the office closes.
• Submit Maintenance Requests - Submit a maintenance request right from the app.
• Take a Picture of the Problem - Use your smart phone's camera to take a picture of the maintenance issue without leaving the app.
• Fingerprint Authentication - After initial setup, securely log in to the app by scanning your finger print

Please note: The Greystar Resident App is only for residents of Greystar properties using Entrata's ResidentPortal and ResidentPay products.
Updated on
Nov 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance, and Device or other IDs
This app may collect these data types
Location, Personal info and 7 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.8
1.02K reviews
Kate Matheson
December 11, 2021
App is broken, password reset doesn't work and doesn't match up with the instructions on the website. Unable to pay rent. The website I use to pay rent is also broken! That is litterally the most important thing and it is completely broken and useless
4 people found this review helpful
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Christina Jarvis
March 27, 2021
Super easy to contact the staff and put in any work order I need. Also with covid we are using this to reserve gym times and hottub times and that makes it efficient and convenient as well!
5 people found this review helpful
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James Cook
August 27, 2020
Claims my email and password are incorrect when I literally just made my account 20 seconds ago, I know for a fact that they're correct. So clearly there's a major issue on your end
5 people found this review helpful
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What's new

• Fixes for known issues
• UI Design Enhancements
• Enhanced push notification support