UniFi Identity Endpoint

4.8
587 reviews
50K+
Downloads
Content rating
Everyone
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Screenshot image
Screenshot image
Screenshot image

About this app

UniFi Identity is the ultimate on-premise solution for seamless access and control. Effortlessly unlock doors, securely connect to WiFi and VPN, and charge your electric vehicles — all with a simple tap on your phone.

Touchless Door Access: Unlock doors simply with your phone.
One-Click WiFi: Instantly connect to your organization's WiFi, without entering credentials.
One-Click VPN: Remotely access your organization's network, without entering credentials.
Effortless EV Charging: Power up your electric vehicles with ease.

Get UniFi Identity now and experience the power of effortless access!

Upgrade to UniFi Identity Enterprise, our cloud-based solution, and experience the next level of security, multi-site support, seamless 3rd-party service integration, and other powerful features.
Updated on
Nov 8, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
No data collected
Learn more about how developers declare collection
Data is encrypted in transit

Ratings and reviews

4.8
580 reviews
Dustin Brentlinger
September 20, 2024
Unifi Identity is the worst app for softphones. You have to go through too many steps to access it, and you can not text from it. It is the most insanely stupid thing I have ever seen. If you want to text, you have to go to the web portal to text a person, even if they text you first. Texting is all about mobile phones. My whole concept of Unifi and its products has changed.
2 people found this review helpful
Did you find this helpful?
Ubiquiti Inc.
November 14, 2024
Hi, UniFi Talk doesn't support text messages. For using the app all you have to do is tap on Load Credential from the email. To help us better understand the issue and provide assistance, please contact us at [email protected] and describe the issue. Our escalation team will reply to you within one business day.
Dan MacFarline
May 12, 2024
Needs major improvement. It is very, very slow to recognize that doors are near. Users can't be expected to wait a minute or two outside waiting for the app to show doors available. At this point in time it's nearly useless as it's completely unreliable. Don't throw away the RFID cards just yet!
5 people found this review helpful
Did you find this helpful?
Ubiquiti Inc.
November 14, 2024
Hi Dan MacFarline, This has been improved in our latest update. Please contact us at [email protected] if you still have this issue. Share the time of the unlock attempt, and screenshots/screen recordings. Alongside your UA Reader's support file and Identity Endpoint log file. Our escalation team will reply to you within one business day.
Peter Williams
November 9, 2024
I pay for a UK UniFi Talk subscription and don't have the Softphone option. That's nuts. I don't want to be a second class citizen when it comes to features I'm paying for like someone in the USA. Please offer the Softphone to UK Talk Subscribers. Also, Android has offered app shortcuts for ever (when you press and hold the app icon and have a list of quick launch actions). Why don't you guys put the options available for the user there? Better yet, make some widgets!! Thanks.
Did you find this helpful?
Ubiquiti Inc.
November 13, 2024
Hi Peter, only the UniFi Talk Pro plan support Softphone feature in the UniFi Identity Endpoint. This plan currently is only available in the US and Canada. We have forwarded your request to our developers and will see how it can be implemented in the future. If you have any other questions, feel free to reach out to us at [email protected].

What's new

Improvements
- Improved the app performance.