Andrew Timmons
I really liked the video the app made for me, but I still haven't figured out how to download onto Facebook or Instagram, and the FAQ section is of no help. Apparently the only support available is through their e-mail. As far as the credit system goes, you get 7 credits for the "basic package," and they only charge one credit per commercial they create so I don't mind it considering what it does for you. Overall I like it. Perhaps down the road they might consider a more expedient support syst
2 people found this review helpful
Sylvia Dean
App charges you for subscription then when you build an ad it says you have to use credits, yet you aren't told it's a credit system you're on. Credits charged even if video doesn't render. They also charge a fee if you run an ad, so a lot of fees every time you do stuff. Next, the AI characters have English accents. No tutorials to help you navigate whether you are doing things right. The ads give metrics like folks are clicking on links, but I didn't receive 1 order or any leads.
28 people found this review helpful
Zeely, Inc.
14 October 2024
We’re sorry to hear about your experience.To clarify, the cost for Meta ads is separate from your subscription.Your plan provides access to tools, while ad budgets are additional expenses.Each subscription includes credits for video rendering, and you only pay for more if needed.For assistance or guidance, please reach out to us at
[email protected].
Tony Stewart
I've had the app for 4 days now. The app severely slows the phone down. The videos don't play- only audio. And it's unclear how to get more credits. When I reached out to the team they said to reinstall and to reach out of more problems ensue. We'll 3rd credit for videos and again, just audio. This is a PAY 1ST then find out what you get app and I would love nothing more than a refund. If the videos would play I'd keep the app but every project I do, it's not playing properly. Every single one
10 people found this review helpful
Zeely, Inc.
01 October 2024
We apologize for your recent experience. We take your concerns seriously and would like to resolve this matter. Regarding credits for AI videos, they automatically renew each month. Please contact us directly at
[email protected] so we can discuss this further.