Aetna International

2,9
124 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Aetna International Mobile app helps you stay on top of your health care anytime, anywhere, in one easy place. Easily access your benefits using the same log in as the Aetna International member website. With just a few taps, you'll have secure access to your benefits information and be able to:
• Access your ID card
• Submit, update and track claims
• View Explanation of Benefits (EOBs) for completed claims
• Find in-network providers worldwide
• Manage reimbursement sent directly to you
• Pre-trip consultation and support services
• View your policy details and plan information
Updated on
26 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2,8
121 reviews
A Google user
03 February 2020
Worked well for a while, then over the last few weeks, it constantly says, "please check your internet connection" whenever I try to log in, even though my connection is fine. Very frustrating. Old review: Works well. Super easy to submit a claim. Gave 4 stars because it says it require access to my location, which makes no sense.
19 people found this review helpful
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Dan Kritzer
02 February 2021
All around a really terrible app. Doesn't allow autofill of username and password, or fingprint password (what year are we in). From the UI it doesn't look like it's been updated since the first smartphone. The user experience is all around bad. Freezes and crashes, gives you false errors (invalid characters if they have none). Allows you to take a picture but not pull from a file of your saved photos which is strange. Oh and did I see that it randomly crashes?
8 people found this review helpful
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Yuriy Nagaev
24 August 2022
You have to have a lot of patient to use the app. To start working the app requests an access to all data on your smartphone including locations, camera, documents, photo, calendars. Even if you grand all the permissions, no one related functions works fine. It cannot show nearest hospital, maps crash, camera shows nothing, and etc.
10 people found this review helpful
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What's new

The latest version of the Aetna International Mobile app includes updates designed to simplify the user experience. Security measures have been enhanced to strengthen data protection, while filling out claim forms is now easier with improved error indicators to quickly identify and fix issues. Additionally, the My Profile section now offers a detailed view of member details, allowing easy changes. These updates support our goal of empowering members to manage their health care needs with ease.