BESTSECRET

4,9
215K reviews
5M+
Downloads
Content rating
Everyone
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About this app

BESTSECRET is Europe’s members-only online destination for premium and luxury fashion brands at exclusive prices.

By invite only, the BESTSECRET platform gives members unlimited access to curated edits from the world’s most established brands and in-demand designer labels.

In the app, BESTSECRET members can manage orders, add to their wish list, and shop their favourites anytime, anywhere, for a secure and seamless shopping experience.

www.bestsecret.com
Updated on
12 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info and 3 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,9
208K reviews
Aymani Dadaeva
15 November 2024
I have payed for an article but I don't see any information in "Orders & Returns". Also I didn't receive any email with conformation about my purchase order (although the money has already been withdrawn from my bank account). Is this a normal situation for Best Secret? When I buy from other sites, I get an automatic notification. Can somene explain, please? EDITED: I HAVE GOT my money back, thank you! I still want buy some articles but there is no changes in "Orders & Returns". HELP!!!
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BestSecret GmbH
07 November 2024
Dear Customer, we apologise for the inconvenience caused and would like to take a closer look into your matter. Please reach out to our Customer support team via the contact form, they are happy to help you. Your BestSecret App Team
Marios Agapiou
29 October 2024
It's very bad and nerve breaking on refunds. Still waiting for my payment since the 18th of October. Got a message from the bank that my payment is due in 5 working days which it means that MAYBE I'll get my refund around the 5-6 of November.,That is 3 weeks for a refund of one single item. Also there is no customer service, its a deliberate lack of communication from this scam site. No response to emails.
1 person found this review helpful
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BestSecret GmbH
31 October 2024
Dear Customer, we apologise for the inconvenience caused. Due to the high volume of orders, you might experience some delays. Thank you for your patience. Your BestSecret App Team
Bagor Tenay
12 September 2024
Excellent app, great features for quick and easy usage. Good customer service, never had an issue, hope it stays like that. After update I need to login manually again, get some real programmers
2 people found this review helpful
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What's new

Here at BESTSECRET, we're doing everything possible to ensure you enjoy your shopping experience to the fullest. From fixing bugs and optimizing the app's overall performance, to constantly adding and improving features.
With this new version we have provided the following improvements for you:
A new bespoke logo reflecting our brand identity and commitment to exclusivity.
A new and improved sorting of the products in our product lists