Citi Mobile®

4,7
1,18M reviews
10M+
Downloads
Content rating
Everyone
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About this app

Simpler
All Mobile Account*: Open a checking or savings account right from the app without setting foot in a bank branch
Fast Navigation: Quickly get to your favorite features with an intuitive navigation menu and smart shortcuts
Card Replacement: Request a new card if your original is lost, stolen or damaged
Citi Mobile® Snapshot: Quickly review key account info – without having to sign in every time
Zelle®: A fast, fee-free way within the Citi Mobile App to pay and easily split payments with people you trust.**
Mobile Check Deposit: Quickly and easily deposit checks from your mobile device
Find an ATM: Easily locate one of more than 60,000 fee-free ATMs in the U.S near you
Account Information: View your statements, check balances and recent activity
Make same-day or scheduled payments easily

Smarter
Aggregation*: Link virtually all your bank accounts, credit cards and investment accounts for a more holistic financial view to managing your finances
Spending insights*: Track your spending habits and trends across your accounts
Bill management*: View and manage your bills, and recurring payments in one place
FICO® Score : Citi credit card customers can view their FICO® Score for free
Make payments including automatic payments, and transfers and manage payees
Dispute credit card transactions if ever needed and track the status
Stay informed with Account Alerts: Choose the alerts you want and even when you want them
Change your credit card due date: Choose the beginning, middle, or end of a month
Secure
Citi® Quick Lock: Lock or unlock your lost or misplaced card
PIN Reset: Reset your debit card PIN from your mobile device
Enable Fingerprint Authentication for a fast way to access your account
* Features are available today on a limited basis.

**Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Citi’s Mobile App has been certified by J.D. Power for providing “An Outstanding Mobile Credit Card Experience” for customers.”
J.D. Power 2019 Mobile App Certification Program recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.

Your trust and confidence in how we collect, use, and share information about you is a priority. Review our privacy notice at https://online.citi.com/JRS/portal/template.do?ID=Privacy and our notice at collection at https://online.citi.com/JRS/portal/template.do?ID=Privacy#notice-at-collection to learn more about privacy at Citi. Additionally, California residents may submit requests in connection with the California Consumer Privacy Act at https://online.citi.com/dataprivacyhub
Updated on
12 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,7
1,15M reviews
Katherine Schultz
22 November 2024
EDIT: I am not emailing. Just fix the app. This is obviously a problem for many people and has been for too long. I'm ready to just start using a different credit card with a functional app. The app opens but freezes every time I tap a button to leave the home screen. I just get the stupid refresh arrow that doesn't even spin. I've tried reinstalling and rebooting my phone. It's been a problem for a while now. Used to be good.
3 people found this review helpful
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Citibank N.A.
22 November 2024
I'm sorry to hear that and would like to look into this. Can you email us at [email protected] with details of the issue or send a message to @askciti on X? Include the device you're using, the OS version & your account type (No account numbers or PINs) with “Google Play Review” in the subject line or message. Thank you. ^Johnny
Eric Petro
19 November 2024
Update: all it took was to reinstall the app and now I feel silly for not trying that earlier. App works well now, thank you for the prompt support. A recent update has broken biometric sign-in for me. I've logged in and checked that it is enabled in my account settings but it still doesn't work. That and not being able to paste my password makes it a pain in the rear to sign in. Otherwise the app works fine.
32 people found this review helpful
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Citibank N.A.
19 November 2024
Hello Eric, this is definitely not the experience we wanted you to have. We’d like to gather more information to try to resolve the issue. Can you email us ([email protected]) or direct message us on Twitter (@AskCiti) with details of the issue? Make sure to reference Google Play Review. ^Jocelyn
D
24 November 2024
CONSTANT FREEZES OR SLOW DOWNS, especially on the all-important 1st screen, which includes balance, recent transactions, payment due info, etc. Plus fingerprint log in frequently fails. We got new phones, but the problem persisted. It does not matter whether we are right next to our modem or 50 ft away, or whether we use Wi-Fi or cellular. Our Wi-Fi signal in our home is very strong. This is the only app that we experience problems with. They need to fire their entire IT staff and start over.
203 people found this review helpful
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What's new

Thanks for using the Citi Mobile® App! To give you the best experience, we’re constantly improving our app. This update also includes various bug fixes and performance improvements.