Roberto Quiroz
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It is good, just needs bug fixes, and when you start a brush on a day and end it on another day, it should count on the day it started. But the biggest issue is this: REUSING LEVEL THEME SONGS. the first one is good, but the others [aka Polar World and Cool Circus] need their own themes. Edit 10/3/23: DO THIS NOW OR THIS WILL GET DELETED! AND DELETE .EXE MODE! EDIT: 9/15/24: You're toast! It took me ages to get to Magik World, then after 4 gems, it froze, and then the music was turned off
1 person found this review helpful
Colgate-Palmolive Company
10 April 2023
Thanks for letting us know about these issues you're having with the app. We're always working on improvements and updates and will be sure to make note of your thoughts here.
Ariana Kramer
A great idea, not the best execution. Once my kids got through all the levels, they use the "magic" world which randomizes the components. There are levels that never load, and my kids have nothing to do with all of their diamonds now - nothing else to unlock. App hasn't been updated in nearly a year now so I don't expect any fixes or changes
1 person found this review helpful
Colgate-Palmolive Company
30 July 2024
We’re sorry to hear this, and we’ll share your observations and concerns with our developers. Please keep an eye on our social media pages for news of any updates to the app.
Samantha Henesy
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5 month update: I am still unable to log into the app. It doesn't stop loading once I use the emailed code. I regret getting the kids brush./ My son is so excited to use this toothbrush, he has been begging for it for months. Unfortunately, no matter how many times I use the code emailed to me, I keep getting an error. I attempted to chat with customer service and was told no one could assist me and that I'd be followed up with via email. This is a horrible customer experience.
1 person found this review helpful
Colgate-Palmolive Company
08 May 2024
We're so sorry to hear this! We want you to know that we're here for you and would like to help get your son back humming along asap! Please give us a call at 1-833-862-9251.