Enphase Enlighten

The energy graph page stops updating once the app is open. I have to restart the app to update data from several hours ago. Also the customer service of this company is really disappointing. I purchased a part shown on their website, and did not recieve what was pictured. They refused to process a refund even though I was not shipped what was pictured for the part number. I do like the rest of the system and it's simplicity of installation.

The App does not report accurate information. Consistently tells me the Gateway is not reporting, yet I'm standing in front of it and the display clearly shows it is reporting. Then you have the infamous Microinverter errors. I wonder if even those are accurate reports. My system is hardwired, everything attached to my router works fine. Update: 2 years later and still no microverter reporting. They've been updating for 2 years.... lol

As other users have reported, when microinverters fail (as 5 of mine did) the app doesn't alert you at all. It clearly knows there is a failure, as you can dig several menus deep to see your list of devices and see a red/green status indicator that says "Error". If a device is in error, why would you not make a much more obvious alert??? Terrible design that hasn't been addressed despite acknowledgement here.