eufy Security

In-app purchases
4,4
141K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The eufy Security app links your network to your security cameras and door sensors for real time video and motion detection alerts. Watch to learn how you can better control your security and enhance with additional Security products.

Feel free to contact us at [email protected] if you need help.
Updated on
18 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,4
134K reviews
Randal “Randy” Hoover
24 November 2024
When I try to view my cameras live maybe 40% of the time the app works like it should. However if I jump from one camera to another, more often than not, the app severely lags then informs me that it's "establishing secure video channel" then "preparing to play" and finally "unable to play live video." I'll force the app closed, clear the cache which sometimes works and sometimes doesn't.
2 people found this review helpful
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Eng. Abdulaziz Al-Shareedah
18 November 2024
1- The notification is not consistent, and the step by step instructions is outdated, that I can't find any of the options in my settings nor the app itself ... 2-Very slow, loading is not consistent plus misses some videos if you don't refresh many many times and that will get you in trouble thinking nothing else was there, 3- plus it is not users friendly, specifically the slection of videos to delete 'just frustrating'.
14 people found this review helpful
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Max Kotchouro
15 November 2024
1. Scrolling in playback is as bad as it gets. 2. Very poorly implemented motion zones editor. Keeps dragging the whole area instead of working with a corner point. Very frustrating to use for precise editing. 3. Does not show accurate IP address information when address changes. 4. No way to power off camera through the app 5. No pre-roll, so motion detection is always late 6. No continues recording either. 7. Event calendar still shows/marks days where all videos were already deleted.
30 people found this review helpful
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Anker
17 July 2024
We are sorry for the inconvenience our products caused you. We would like to help you verify the details of the problem, please feel free to contact us via EufySecurity app - >Help ->Live chat send email to [email protected]. Please add some descriptions if it's convenient for you . We will reply to you as soon as possible.

What's new

Fixed some bugs