BlueEye
2,7star
580 reviews
100K+
Downloads
Everyone
info
About this app
BlueEye connect and interface with Paradox systems for management of the security, doorbell , Automation and access.
BlueEye uses a foreground service to maintain a seamless connection to our site, even when BlueEye is running in the background. This ensures that critical tasks, such as data synchronization or updates, remain active for up to 5 minutes, allowing users to experience uninterrupted functionality.
The foreground service is essential to keep the connection live, providing reliable performance for time-sensitive operations. This functionality enhances the user experience by ensuring that BlueEye continues working in the background without disruption.
Our use of the foreground service is strictly for maintaining this connection and is a key aspect of ensuring the app performs its intended tasks efficiently.
BlueEye uses a foreground service to maintain a seamless connection to our site, even when BlueEye is running in the background. This ensures that critical tasks, such as data synchronization or updates, remain active for up to 5 minutes, allowing users to experience uninterrupted functionality.
The foreground service is essential to keep the connection live, providing reliable performance for time-sensitive operations. This functionality enhances the user experience by ensuring that BlueEye continues working in the background without disruption.
Our use of the foreground service is strictly for maintaining this connection and is a key aspect of ensuring the app performs its intended tasks efficiently.
Updated on
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Ratings and reviews
3,0
571 reviews
Michelle Lightband
- Flag inappropriate
22 February 2024
I have been trying to open this app for over a week now. Every time I do this it comes up with an error message that says Dear Customer Swan Connection Unstable. Renew Connection? (This may take up to 15 mins). We apologise for the inconvenience. It then asks me to cancel or Reset. I click reset and it does nothing and I can't go any further. Any advice as I'd really like to be able to use my alarm system from my phone.
11 people found this review helpful
Paradox (Security Systems)
13 March 2024
Dear Michelle,
Sorry for the inconvenience.
Please contact me and share your site details to further investigate the issue on the server side.
George Radulescu
[email protected]
Michael Tosen
- Flag inappropriate
02 October 2024
App works, but very buggy. After exiting, you randomly get message that it stopped responding, and gives option to close or wait. If biometrics enabled, you can bypass login, open the app, but don't log in, force close the app, open again, and you in, no login biometrics... hehehe In the setting, you hide shortcuts, close the app, open again, and shortcuts still shows, ignoring settings. Multiple times, it fails to connect, forcing it closed and reopening usually fixes this.
2 people found this review helpful
Paradox (Security Systems)
02 October 2024
Dear Michael,
Sorry, you are encountering issues with our app.
Please contact me to elaborate on the encountered issue, and to provide the site details, and I will be happy to help.
George Radulescu
[email protected]
Heinz Kreutz
- Flag inappropriate
- Show review history
08 November 2024
WHERE IS THE FIX? I am not impressed with how shmuel managed to get the app to stop working for those who were connecting to it locally without using the Swan server. There is something hinky with the security of the app if this can be done without an update. If we are not using the swann server we should not have to pay a subscription fee Based on the reviews of the subscription service, direct IP with port forwarding is more reliable. I have been a paradox installer for well over 20 years
6 people found this review helpful
Paradox (Security Systems)
13 November 2024
Dear Heinz, Sorry, you are encountering issues with our app. Please update the app to version 1.2.1, in which the problem of the static IP issue encountered in previous version has been fixed. [email protected] Ionut Anghel
What's new
Version 1.2.3
- M system updates.
- NQTT upgrade messages fix.
- Bug fixes.
- M system updates.
- NQTT upgrade messages fix.
- Bug fixes.
