The Shell App is designed to help you make the most of your stop!
FUELS DRIVERS This mobile payment application provides a secure and convenient way to pay for fuel at the comfort of your car, as well as purchasing any items inside the store at participating Shell stations in the United States. • You can link your Shell branded credit cards, checking account (via Shell S Pay), PayPal, Apple Pay, Google Pay, Samsung Pay, or directly add your credit/debit card: Visa, Mastercard, American Express or Discover. • There is a NEW way to pay with Shell eGift card. Add or purchase Shell eGift cards from your app! • To pay for fuel outdoors, simply unlock the pump using the app. Or to pay inside the c-store, present the app QR code to the cashier. Either way, you are back on the road in no time. Everything you need is in the app, including loyalty program integration, receipts, offers, and station locator.
ELECTRIC VEHICLE DRIVERS The Shell App now supports EV drivers! Drivers using the Shell App can select the EV option to access the Shell Recharge network. The Shell App allows EV drivers to locate the nearest charger, check the station’s charging status, start and stop charging, and easily make in-app payments.
FUEL REWARDS® PROGRAM Shell Pay & Save eliminates the need to carry multiple cards, reduces the number of prompts you have to answer, and is integrated with the Fuel Rewards® program so you can save automatically on every fill up, every day! • New to the Shell App? You can earn a one-time 25¢/gal savings by downloading the app and completing your first Shell Pay & Save fuels purchase. • All Shell App users earn additional savings for continued use of Shell Pay & Save. You can now customize your savings by choosing to redeem only everyday savings or to use your full rewards balance with Fuel Rewards choice in the Shell App. • New loyalty status added, see potential new rewards to gain with Platinum status. Participation in the Fuel Rewards program through the Shell App requires you to link a new or existing Fuel Rewards account in the app. See Terms & Conditions for complete details.
STATION LOCATOR Find your nearest Shell station and a list of services quickly and easily, including which stations accept Shell Pay & Save mobile payment
Updated on
07 Nov 2024
Auto & Vehicles
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
UPDATE: Now it's telling me my credentials are invalid for no reason?? I use this app to pay at the pump because the station I was at doesn't take tap to pay and my card has been giving me issues when inserting it. However, logging in was borderline impossible. After entering my email and password, the captcha thing was extremely frustrating. Even though I know I chose the right images it still was making me start over constantly. It got to the point where I lost my patience and had to give up.
39 people found this review helpful
Shell Information Technology International B.V.
07 November 2024
Hello Adriana, We appreciate your feedback and truly empathize with the challenges you faced while logging in, especially with the captcha. It’s understandable how that could be frustrating. Your experience is important to us, please contact our customer service for US at 888-Go-Shell 888-467-4355 or in Canada at 800-661-1600.
Zachary Vazquez
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15 November 2024
Trash app. It's full of problems. They promote "S Pay," then you try to set it up, and you just get errors. Constantly tells me, "something went wrong" or "wrong pin or email" after I've reset my pin. App is a broken and disgusting excuse for an app. Customer service is just as bad and stupid. Do yourself a favor and avoid it. Wish I could give it 0 stars.
1 person found this review helpful
Shell Information Technology International B.V.
15 November 2024
We appreciate your candid feedback with setting up "S Pay" and the errors encountered. It’s disappointing to hear about your experience with customer service. If you require assistance in the future, reach us through our help and support page, for US: https://www.shell.us/help-and-support.html and for Canada: https://support.shell.ca/hc/en-ca.
Travis Nobles
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19 October 2024
Doesn't even work about half the time. It will let me fill up using the app but then it doesn't give me credit for about half of the full-ups, including premium fill-ups which are supposed to count as 2... Even when I spend $70 on a fill-up. The past three times I have filled up using the app, it didn't give me credit for it. I never spend less than $30 on a fill up either, so it should be counting them, but it doesn't. I go back into the app after filling up and it just says "ready to fill up".
53 people found this review helpful
Shell Information Technology International B.V.
29 October 2024
Hi, Travis. Thank you for getting in touch with us. We are sorry to hear that you had an unpleasant experience on the application. Please provide us more information by calling our Customer Service team, for US: 888-Go-Shell (888-467-4355) or Canada: 800-661-1600.
What's new
We update the app regularly to provide new features, bug fixes and performance improvements.