T-Life

Contains ads
4,6
334K reviews
10M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

T-Life is now the go-to app for T-Mobile. Get the latest exclusive deals from T-Mobile Tuesdays, and take advantage of all your Magenta Status benefits. You can manage your account and configure your T-Mobile Home Internet gateway. And now Scam Shield is here to help ID suspicious numbers, set up blocks for unwanted callers, report scams, and more.

You can also pay your bill, add a line to your account, and track orders straight from the app. If you need help with anything, customer care is available at the tap of a button.

Not on the T-Mobile network? Sign up for Network Pass and easily experience T-Mobile’s high-speed network FREE for three months, plus enjoy exclusive benefits and discounts – right from the T-Life app! Keep your number, phone, and existing carrier while you give T-Mobile’s high-speed network a test drive.

T-Life is the spot to manage and track your SyncUP devices. The SyncUP KIDS Watch helps parents stay connected with their kids, through real-time location tracking, communication, and emergency alerts. With SyncUP TRACKER from T-Mobile, you can track what matters most. This small device helps you keep tabs on your keys, luggage, backpack, or anything else that’s important to you. See on the map in near real-time from virtually anywhere using T-Life.

Network Pass: During congestion, customers on this plan using > 50GB/ mo. may notice reduced speeds until next bill cycle due to data prioritization. Non-T-Mobile customers only; 1 trial per user. Compatible unlocked device required; coverage not available in some areas. Some uses may require certain plan or feature; see plan for details.
Updated on
10 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,6
330K reviews
Kaitlin Wright
05 November 2024
I get that they are trying to consolidate apps, but this app is pretty bad. The Sync Up Kids section is full of glitches. The tracking is somehow nowhere near as accurate as it was before. Shutting off the live tracking often doesn't work without restarting the app. Sometimes, it makes me re-add my child's watch, freezes up, and then requires a total uninstall/reinstall of the app. I miss the old app. It was way more functional.
604 people found this review helpful
Did you find this helpful?
T-Mobile USA
05 November 2024
Hello. Thank you reaching out. Please try uninstalling and reinstalling the app as a temporary workaround. We are working on update 10.3.3 to resolve this issue going forward.
Jesse McKeever
09 November 2024
This app is more that horrible and useless. I've set up my child's watch over a month ago and literally every single time I open the app, it wants me to set up the profile and pair the watch again. Every. Single. Time.... Now I have 5 profiles of the same person with only one being active. Also I can't access the apps basic features because I can not just open like it should, for an example, while my kid is playing outside in the neighborhood, and it goes into school mode, I can't turn it off.
312 people found this review helpful
Did you find this helpful?
T-Mobile USA
09 November 2024
Hi, Jesse. Thank you for getting in touch regarding the issues you've had with SyncUP. Please try uninstalling and reinstalling the app as a temporary workaround. We are working on update 10.3.3 to resolve this issue going forward.
Sheree Modica
12 November 2024
I feel like this has become primarily a coupon app. I don't think that's what customers want from a phone app. It should focus on phone management and take "perks" off the home screen. And ever since the Sync-Up Kids watch management has switched to this app, it has become inaccessible. Error messages keep popping up when you try to login no matter how many times you install/uninstall/update it. It's driving my kid nuts that I can't turn off school mode. Let me in!
248 people found this review helpful
Did you find this helpful?
T-Mobile USA
12 November 2024
Hi, Sheree. We'll get the app working correctly so you can switch your kids off of school mode. I can see you've followed the most recent steps with uninstalliing/reinstalling the app. Send an e-mail to [email protected] with "T-Life Reviews" in the subject line and the error you're receiving so we can help. Thanks.

What's new

Here’s what we’re adding to the go-to app for T-Mobile.

We’ve created a more comprehensive overview of your usage within the app, covering both current unbilled and billed cycles.

Added more features to manage your T-Mobile Home Internet, SyncUP KIDS, and SyncUP DRIVE products.

We’ve improved the experience for upgrading devices, including watches and tablets.

And as always there’s more to come! T-Life just keeps getting better.