UniFi Access

4,6
324 reviews
50K+
Downloads
Content rating
Everyone
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About this app

The UniFi Access mobile app is a convenient, comprehensive management tool that allows you and other administrators to oversee every aspect of your Access system, including connected doors, user rosters, reader devices, access cards, and security policies. With the app, you can also view real-time access event logs to maintain full vantage of visitor and employee traffic throughout your workspace.

[Doorbell] Receive a push notification when someone rings a connected doorbell.

[Remote View] Greet visitors remotely with the UA Pro, then grant them access remotely.

[Devices] Add new Access devices and configure a variety of settings, including greeting messages, broadcast names, digital keypad layout, volume, and display brightness.

[Doors] Manage individual doors or group them to instantly make sweeping security alterations on the fly. You can also apply door and floor-specific access policies for enhanced building security.

[Users] Add, edit, and remove users with ease. You can also assign individual and group-level access methods, such as PIN codes or UA Cards.

[Activities] Review detailed access logs and card reader video captures to track on-premises activity anywhere, anytime.

[Cards] Utilize existing NFC cards or assign new UA Cards to system users.
Updated on
22 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,6
306 reviews
Elva Burillo
30 September 2024
Recent update has caused issues on android. Can no longer open cameras to view/talk and can't unlock from app.
Did you find this helpful?
Ubiquiti Inc.
13 November 2024
Hi, we apologize for the unsatisfactory experience. If you are still encountering this issue, please contact us at [email protected] and provide us with the exact time of the unlock attempt as well as the time you try to view the live view. Then provide us with the UniFi Access mobile app's support file.
Nouhad El Hachem
14 November 2024
Currently, the Unifi intercom allows users to choose between either a Direct Call button or a Directory selection on the screen. I believe it would be highly beneficial if the system could support both options simultaneously. This enhancement would offer users the flexibility of quick direct calls with the hardware button (ideal for delivery personnel etc...) while still maintaining the full directory option on the screen for the visitors requiring different contacts.
Did you find this helpful?
Ubiquiti Inc.
15 November 2024
Thanks for your feedback! We deeply respect your advice, and we will forward your feedback to our Product team, in order to provide better products.
Barry Sykes
04 August 2024
I can only assume this is an Access application issue related to Android? Samsung S22 Android 14 Kernel 5.10.198 (Works correctly) Samsung S24 Ultra Android 14 Kernel 6.1.25 Settings->App Notifications (Access application doesn’t show up) Have tried all the uninstall/install/clear cache/Use same user etc. Any ideas or things to try?
Did you find this helpful?
Ubiquiti Inc.
13 November 2024
Hi, this issue should be resolved now with the latest release of the UniFi Access Android app.

What's new

Overview
- Access Android 2.3.0 includes the following improvements.
Improvements
- Support the following features in the Dashboard (requires the Access application 3.0.11 or later).
- Optimized the doorbell call answering experience.
- Optimized the License Plate Unlock feature.
- Support the following Intercom features (requires Intercom 1.4.15 or later).
- Support adaptive icons to align with system themes (requires Android 13 or later).