4,0
29,3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Help keep your family safe and connected on the go with Verizon Family. With features such as Location Sharing, Parental Controls, Safe Walk with SOS, Crash Detection and Roadside Assistance, all in one app.

From a single app, you can:
- Use content filtering
- Monitor and limit Verizon call and text activity on smartphones
- Limit Verizon data usage on smartphones or connected tablets
- Monitor web and app activity
- Manage screen time
- Pause internet
- Use location sharing , pick-me-up and check-in features
- Get location alerts
- View driving activity

What’s New:
- NEW plan tiers: Verizon Family (FREE for Verizon customers) and Verizon Family Plus ($14.99/month).
- Safe Walk with SOS
- Location map accessible on app home screen.
- Roadside Assistance for Verizon Family Plus (towing, lockout service, fuel delivery, tire changes and jumpstarts)
- Invite members not on your Verizon phone plan to join your Verizon Family account.

Legal: Verizon postpaid mobile plans include Verizon Family location sharing features at no add’l cost or upgrade to Verizon Family Plus ($14.99/mo until canceled) for location sharing and alerts, parental controls for calls, texts and online activity, driving insights and roadside assistance. Roadside assistance through Signature Motor Club, 4 events/yr. Verizon Family app download req’d; iOS and Android devices only. Service does not monitor calls or texts sent over the internet and does not contact 911 for crash or SOS alerts. Push notifications must be enabled to see when new members join family acct. Some alerts sent via text message. Msg & data rates apply.

See full terms and conditions at: https://www.verizon.com/support/verizon-family-legal/
Updated on
15 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4,0
28,9K reviews
Tony J
17 October 2024
Map location is extremely inaccurate. Dropped my son off at school, checked the App just for a test, it says he 4 or 5 miles away from the school. Update: deleted the years ago and figured I'd give another try. No changes, the App still shows my family is miles away from thier actual location. Maybe partner with google maps for a fix.
7 people found this review helpful
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Verizon Consumer Group
20 August 2019
Can we suggest you open a ticket using the in-app help center. Getting a ticket via the app, provides us with the supporting information like phone number,model, OS etc.  You can also check back in the help center for response to your issue. This can be found under the App settings, Help Center, Send Feedback.
Rachel and Rob D
05 July 2024
This app has never worked like it should and keeps getting worse with each upgrade. Location defaults to approximate if the phone is unused for a period of time (like overnight). When the location changes itself to approximate, then notifications don't work. Approximate Location is accurate to within a couple hundred yards, which is effectively useless. My child can easily bypass or remove the child app from their phone. It's obvious you don't care about helping parents keep kids safe
114 people found this review helpful
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Verizon Consumer Group
05 July 2024
Sorry you are having issues with the app. Can we suggest you open a ticket using the in-app help center? Getting a ticket via the app, provides us with the supporting information like phone number, model, OS etc. You can also check back in the help center for response to your issue. This can be found under the More, Help &support, Send Feedback.
Laura Williams
19 December 2023
I agree with most others. The new updates are awful, especially the location function. It doesn't show real-time location like it used to. I wish I could go back and use the previous version. If this glitch isn't fixed, I may cancel and look for an alternative app to use. **Update 12/18/23. The location function seems to be getting worse. I'll be looking for a new app after the holidays.
120 people found this review helpful
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Verizon Consumer Group
29 December 2023
We strongly recommend pairing the child phone with the Smart Family companion app to get a better location. You can also go to https://www.verizonwireless.com/support/verizon-smart-family-faqs/#location for instructions on how to optimize location accuracy. If you still have issues, can we suggest you open a ticket using the in-app help center?

What's new

Enhancing your family’s physical and online safety, this update brings you:
- Roadside Assistance feature is now available for dependents. (Family Plus accounts only)
- The ability to call 911 through the Safe Walk feature.
- Improvements in Safe Walk's live monitoring.
- Various bug fixes and performance enhancements.