ViCare

3,8
64,9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

ViCare - the best way to connect to your Viessmann heating system.

New possibilities to control your heating system via the Internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive.

Feel secure
Warmth and reassurance in one

● In one view, get an instant check if everything is in order
● Access to your preferred installer - quickly and easily

Save costs
Set your preferred room temperature and save money when you’re away from home

● Simple, convenient operation of your heating system
● Store daily schedules and automatically save energy costs
● Set basic functions at the touch of a button on your smartphone

Peace of mind
A direct connection to a professional you trust

● Simply enter the contact details of your preferred installer or professional servicer
● Fast and effective help - the installer has all the important information he needs
● Spend less time worrying about safety and maintenance

Core functions:
● Displaying the status of your heating
● Capability to set up the most important functions of your heating system
● Store your daily routine to automatically save energy costs
● View outside temperature history
● Send a service request to your trusted installer
● Shortcuts e.g.: I want hot water or I’m away
● ViCare Smart Room Control
● Amazon Alexa: Control heating simply with your voice
● Holiday program

Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Functions available in ViCare are depending on functions available on boiler itself and country!


Comments or feedback?
Share your thoughts with us and other users in our Viessmann Community!
https://www.viessmann-community.com/

____________

Important:
The ViCare app can be used in conjunction with an Internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface.
Updated on
20 Nov 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3,8
61,8K reviews
A Google user
13 February 2019
Just installed the vitoconnect 100. Crazy setup for sure. Setup and app setup needs work to simplify. I have a good understanding of networking, so that made it a bit easier. The App , well useless i think. Very limited information. Lacks email, text, or push notifications for boiler errors etc.. Honesty i am scratching my head in disbelief. Since installed my vitocrossal 300 CUA, and programmed it , i know Viessman had a smart engineers. They need to talk to each other.
5 people found this review helpful
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Viessmann Climate Solutions SE
26 September 2019
Hello Mike, since your last feedback we have done some updates of ViCare and done a lot regarding functions and data. The stability has also been optimized - we assume that the control of your Viessmann heating system now works perfectly?! We are looking forward to your feedback! #WeCare
A Google user
14 December 2019
Just installed new Vitocrossal-199 CU3a and Large Vitocell. Love the boiler. I am quite disappointed with VICare by comparison. I want remote-control of full boiler User Interface from my phone- all features and functions. VICare is not full access to boiler controls. Useless unless you want to see local temperature. If you want to access boiler menus, make edits or change shift and slope for heating circuit or zone control - forget it. There are several 'VITOTROL PLUS apps available, all crashed my Samsung S7 Same comments from others confirming this. VITOTROL features is what I want. GREAT BOILER - REALLY INADEQUATE VICare application
3 people found this review helpful
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Viessmann Climate Solutions SE
17 February 2020
Dear John, please give ViCare at least a chance! ;) We are currently developing the heating curve settings for the app, also further system data will be integrated step by step. If you want to use the Vitotrol App, you have to install Vitocom 100 as intenet interface instead of Vitoconnect. Your local installer will support you! #WeCare
Pat Dobec
26 February 2024
Go back to the drawing board folks and make this user friendly I have been up and down the stars to my basement several times - the installer should be sure this is done before leaving the premises and your process requires a complete overhaul. I have just wasted a great deal of time and can't complete the process. Technology is not my strength but you have tested it. I failed
1 person found this review helpful
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What's new

- NEW for ViCare+ subscribers: Savings Overview shows in kWh how much you save through your hot water, heating and automation settings
- Autumn is falling, bugs are dropping: We’ve turned up the heat on bug fixes. In this release, we squashed 41 bugs on Android. Your app is now snugger than your woolen socks!