Hi Sanyi, we're sorry to hear you feel this way. You can read more about our fees here at https://guide.luno.com/hc/en-gb/articles/11035643143325-What-are-Luno-s-fees-and-transaction-limits If you have any questions, you can contact us at https://t.co/dvxz6VSgjU We'll gladly further inform you. ^CP