Jun W.
Dear devs: Please stop preventing users from using this app when it's not the "bleeding edge, absolute latest" version. I understand updates are important when it comes to security issues and major bug fixes, but unless there's a really good reason to, you shouldn't be preventing users from using it at all unless they update it. Before you ask us to turn on auto-update, please understand that it's not a realistic option for everyone, especially when they're constrained by mobile data.
2 people found this review helpful
Transport for NSW
June 27, 2024
Hi Jun, thank you for taking the time to provide your feedback. Transport for NSW is always working with web and app developers, and technology experts to identify the best transport experience for our customers. We also encourage you to provide your feedback using the Transport Info feedback forms: http://www.transportnsw.info/feedback.
Nick B
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The app works but it's a usability nightmare. Planning a trip is slow when searching for stations, no recent search history, and the app always returns to the home screen when you switch away. As others mentioned, any money left on a card when you are done with it is basically forfeit so don't load the card with anything more than you need.
12 people found this review helpful
L Reid
if outside of Opal in any way, very little flexibility exists for Pensioners. After over a decade, I'd have hoped for a better option, than simply waiting two weeks for a replacement, while at best, doubling your costs on all transport. Reading five odd articles and FAQs, none really pertinent to what you wish explained, and sometimes managing to devine an answer, from the intersection of said articles - or feel free to call for an explanation - feels like obfuscation. Other than that, not bad.
2 people found this review helpful