4.4
2.3K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Dialpad gives teams a single place to stay connected with a business communication platform that supports every kind of conversation. Whether sales or support, 1:1 or group meeting, Dialpad offers a solution that makes it easier to make smart calls both in and outside your business.


Features that Matter:

A Single Platform
Calls, contacts, and messages—all your business communications right in the palm of your hand.

Switch Between Devices
Take calls on the go and switch between your laptop or deskphone to your Android device in one tap.

Automatic Note-Taking
With Voice Intelligence™, calls are automatically transcribed and surfaced to you once you hang up, so you’re never second-guessing what was said.

Rich Contact Profiles
Contact profiles should include more than just a name and number. With Dialpad, access shared emails or upcoming events plus details from your CRM.

Coach From Anywhere
Monitor and coach calls from a single interface, even when you’re nowhere near a desk, with listen-in features.
Updated on
Nov 22, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
2.23K reviews
Josh Lewis
September 20, 2024
TRULY HORRIFIC APP We recently switched from RingCentral for DialPad Ai (which is fantastic). Unfortunately, this piece of garbage is completely unusable. Your calls will go silent any time your phone screen goes on timeout. When you finish a call, the phone number from the previous call remains in the dialer and you have to delete it before making another call....the list of issues is long, especially for an app that is NOT new and used primarily by businesses.
14 people found this review helpful
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Dialpad, Inc
October 18, 2024
Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at https://dialpad.com/contact-support-form so we can help resolve this issue. Thank you.
Blake Hobba
July 22, 2024
The phone and desktop apps are both full of bugs, the apps barely function. They doubled their prices, but still can't offer a working product. The android app, as many here have been complaining about for months, just ring an incoming call alert endlessly, without prompting you with an option to answer the call. So not only does your call not come through, the only way to stop the device from ringing is to shut down and restart your phone. The web login is the only one that actually works.
20 people found this review helpful
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Lukas Birmingham
June 19, 2024
App works fine, but I've recently noticed a glitch where it breaks my auto lock on my phone after getting a call. Only way to fix was to restart my phone. I have 2 different phones with Dialpad installed. I uninstalled it on one and kept it on the other and after getting a call, it glitches out the phone that had it installed. Won't be using until this is fixed as it's very frustrating and drains battery.
9 people found this review helpful
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Dialpad, Inc
June 28, 2024
Dear User, We apologize for this experience. We would need to speak with you to better understand the problem you encountered. Please contact us at https://dialpad.com/contact-support-form so we can help resolve this issue. Thank you.

What's new

+ Bug fixes and performance improvements