Accor Key - Hotel Keys

3.8
75 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Accor Key lets you open hotel doors using your smartphone. This app allows you to unlock your room door on your own mobile device and access a range of areas within participating Accor hotels: lifts, fitness centre, swimming pool and more, without having to ask for a key at reception.

Accor Key is part of Accor’s commitment to stringent hygiene and safety measures in participating hotels.

Use your smartphone as a key
- Mobile access
- Safe distancing for guests and staff
- Reduces surface contact and exposure to bacteria
- Ready-to-use convenience on your personal mobile device
- Environmentally friendly (reduces use of plastic key cards)

Download Accor Key to unlock the door to your next stays.
Updated on
Aug 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.8
74 reviews
Miles Goodhew
March 15, 2023
Confusing. Does not work? Received email saying essentially "install app, open and access keys". However after opening app, it demands a key reference. No key reference in email, app, booking or anything I can see. So it did not work?
6 people found this review helpful
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Patrick Keith
April 23, 2023
Needs work. Doesn't always work, is slow to open the room door, and locks you out on your day of checkout before you've checked out. Will not use again.
4 people found this review helpful
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Chad “WMULancer84” Radies
March 27, 2024
Won't open door and won't work in elevator. Just shows work in progress animation
2 people found this review helpful
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What's new

Enjoy your stay with Accor Key.