Bobby Williams
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When the APP syncs with Google Fit (not sure why it can't plug in to FitBit), it adds the same activity multiple times. There are a bunch of folks that are going to be accused of "fudging" their data. Also, the data can't be deleted or edited. There is a screen for it, but it doesn't do anything, even though it says that it is deleting it. I removed the app and reloaded thinking that it was just a version behind, but I have the latest version. There is absolutely NO WAY that I am going to trust this application to solicit donations.
9 people found this review helpful
American Heart Association, Inc
September 14, 2020
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at
[email protected]? It'll help us fix the issue and keep it from happening again. We are always looking for ways to make the app better. Thank you for supporting Heart Walk and the American Heart Association!
Chris Stahl
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(Sep 11, 2020) Once I install and log in I shouldn't have to enter my password again. ... Other than that, the app works well enough. Edit (Jun 13, 2022): Improved login functionality via biometrics is a nice addition. I'm not a fan of the constant "Needs access to location data to track physical activity for fundraising" when it's not doing anything with the data. Remind us during the event window but not before then.
14 people found this review helpful
American Heart Association, Inc
July 21, 2022
We appreciate your review! If you have any feedback or suggestions, please write to us at
[email protected]. We would love to hear from you! We are always looking for ways to make the app better. Thank you for supporting Heart Walk and the American Heart Association.
Brigette Oakes
This worked the first day and then there was a persistent "connection" issue that prevents me from getting past the login screen. The day I could login, my activities wouldn't auto-sync to the app and tried all available options (Strava + Google fit). Incredibly disappointed in the app esp for such a reputable company. There are features as a coach for my walk team that I'm only able to manage from the app (not able to on the web) so i can't be effective. FIX ASAP!
9 people found this review helpful
American Heart Association, Inc
September 7, 2021
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at
[email protected]? It'll help us fix the issue and keep it from happening again.