A Google user
I was great while it lasted! I was able to login and see my balances for my HSA and dependent care, but then I started getting errors that I didn't have an internet connection. Not true, cleared cache same thing, uninstall reinstalled, then got message my login or password is incorrect. Verified I was entering things correctly. Called support, what are you calling about.. we didn't understand, jump through this hoop, jump through more, 10 things later finally get to rep... SORRY WE'RE CLOSED! :(
16 people found this review helpful
A Google user
Why can't i upload a pdf? Also, when I try to browse to a document to upload something, I get stuck in that app. For instance, I chose Amazon drive for the first document, but then i could not pick a different location like local storage. Once I selected Amazon I was stuck with always browsing their cloud and couldn't go anywhere else.
7 people found this review helpful
Carly Savage
EDITED: Once set-up errors were fixed, the app functions as it should. It's really nice to file requests for reimbursement without any paperwork. My only request now is to add a biometric log-in option. Trying set up my account and keep getting "unable to connect to internet" message. The internet is working for all my other apps on the same device. Really need the basic functionality of this app to work. Very frustrated!
6 people found this review helpful
Alight Solutions, LLC
January 16, 2018
Thanks for your feedback about the Reimburse Me app. Sorry for the inconvenience, but you should have full access to your account information now. Please try again. If you still need help, contact your benefits center.