Rayyan Jaweed
Sign in is horrible!! Although the app preferences has an option to enable fingerprint, it doesn't really work. The app never saves my userid. I HAVE TO TYPE BOTH USERID AND PASSWORD EVERY TIME I OPEN THIS APP. I have two different accounts under ATT, one for my wireless and one for my fiber internet and sadly this app saves the userid for wireless account which I do not want. One more issue I noticed is that the password field is not really considered a password field instead it's a text field
2 people found this review helpful
Rob Martin
It used to be great. Since I switched to Internet Air, it doesn't work. I have had it work after restarting the hub, but even that is a crapshoot. It shows my network offline and won't load connected devices. I have tried clearing the cache and data, reinstalling, and I have made sure updates are done. Nothing helps.
27 people found this review helpful
Steve McCann
This app is only good for renaming my network. All other functions either crash or just don't work. I have been trying for a week to get my profiles set up. However, you have to restart the app after every action to get them to work. ie: pausing, prioritize, etc. I switched from Xfinity due to pricing and customer service issues, but AT&T also has its let downs (this app being one of them). App has no ability to identify devices, unreliable to set schedules, and unstable / slow.
89 people found this review helpful
AT&T Services, Inc.
September 19, 2024
Sorry to hear you are having issues. Can you please send us an email at
[email protected] with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.