Wil
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Just posting this here for anyone who needs it!! A lot of us have been receiving the "unable to log in" or "an error has occurred" when we try to sign into the app. Recently the bank made a "new" app but for whatever reason on Android it's not showing it as needed to be updated. To fix this problem just uninstall the app and reinstall it and you should have access to the new version, that's what work for me at least!
34 people found this review helpful
Lori Scoby
New interface is jacked up. Mobile deposit doesn't work correctly. Have to fiddle to get pic to orient correctly. Facial recognition, which was touted by CU of Ohio, isn't an option for Android. And multiple logins for different users no longer works. I haven't tried bill pay in the app yet. I was able to do transfers without a headache, at least, after I figured out which login would work and deleted app and reinstalled. Very disappointed in how this "upgrade" has been handled.
6 people found this review helpful
Erinn Cottrill
It would have been nice to know that they changed the app this month. I kept getting messages regarding an error and telling me to login via username and password... which, never worked. Finally got frustrated enough and did an Uninstall, Reinstall. Now, it works.
7 people found this review helpful