Sophie C
Annoying and cumbersome things about this app: -Everytime I try to log in it says the answers to the security questions are incorrect -There is no option to enter the answers unmasked -There should be an option to bypass the security questions and just use the last 6 digits of the benefits debit card -The appl doesn't allow you to use saved passwords -the appl always remove the fingerprint option even though it was previously enabled The appl needs an overhaul with major updates!
Neil Verling
I have to use the app because of HSA. It is one of a few apps that is not compatible with 1password. Even worse, it does not allow paste when setting a password. This makes it very difficult to setup a long random strong password using a phone keyboard. Changing screens during password entry will erase the username and anything you have typed into the password field. With all of this it is just easier to give up and put in a short, easy to remember password which is very concerning.
33 people found this review helpful
D “DJ3” Jones
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Amateur hour at its finest. The app is poorly designed Biometrics keeps losing connection. This is very bad usability. They don't even care enough to fix it. If I need to upload a receipt why is my only option to take a photo? Most receipts are in pdf format from an email. Not many people one use physical receipts in 2024. Give the option to upload from your phone file system. Otherwise this app is worthless. An app shouldn't take away features from the main website.
19 people found this review helpful