A Google user
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This is the most disappointing thing about getting a Bitdefender subscription. Everything else seems to be really good, but evidently parent controls are an after thought.. The app on my kids device blocks everything regardless if it has permission to be used. I wish this was more like XBOX, that a painless process to give access to a specific app/game..I was really looking forward to the location alerts that would have been helpful..as it stands I had to uninstall the app, to get anything to work.
26 people found this review helpful
Bitdefender
September 25, 2018
Hi! We are sorry for any inconvenience you have experienced with the app and we would appreciate if you could send us your feedback at
[email protected].
Jose-Luis Rosales
Terrible...Frustrating... It works a couple of days, then it gets glitchy an starts blocking kind of random apps and websites, a real pain. The worst part is not been able to fix it or recover it...even try to uninstall is almost impossible and it leaves "worms" and you need to use hard force to remove it. Listen the reviews and avoid the app, look for other options if you need something for what it promise, avoid the pain. I will, as soon as able to remove it from all my devices.... *(
12 people found this review helpful
Magnus Celander
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There's a reason this app has such a low score. It is appalingly bad at what it's meant to do. I've had it for years now but it's never worked properly. I've spent countless hours with the customer service team trying to fix the many issues, without success. An app that's been broken for years but still doesn't work after thousands of people point it out, isn't worth your time or money. The recent "update" made things even worse. This app is an afterthought and absolutely useless.
2 people found this review helpful
Bitdefender
November 8, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at
[email protected]. Thank you.