Pulse for Booking.com Partners
4.2star
117K reviews
1M+
Downloads
Everyone
info
About this app
Introducing Pulse, the free app for Booking.com partners
Whether you run a resort or want to list your apartment, Pulse helps you manage your business on the go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations, and grow your business from the palm of your hand.
Stay in touch with guests
In just 2 taps, you can reply to guest requests or send a welcome message. We made it even easier by letting you create and manage templates. After guests check out, you can read and respond to their reviews directly in the app, plus analyze all feedback to better understand guest experience.
Manage your property on the go
Quickly find, update, and share reservation details with your team, so everyone is up to date. Availability and rates can be adjusted easily to react to guest demand and secure last-minute bookings. Also, uploading new photos directly from your phone can help attract more potential guests.
Get the updates you need, when you need them
Get real-time notifications about every aspect of your business. Select what updates you want to receive, from new bookings, cancellations, and modifications, to invoices, new promotions, and when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.
Whether you run a resort or want to list your apartment, Pulse helps you manage your business on the go. Available in 43 languages, our partner app offers a quick and easy way to communicate with guests, manage reservations, and grow your business from the palm of your hand.
Stay in touch with guests
In just 2 taps, you can reply to guest requests or send a welcome message. We made it even easier by letting you create and manage templates. After guests check out, you can read and respond to their reviews directly in the app, plus analyze all feedback to better understand guest experience.
Manage your property on the go
Quickly find, update, and share reservation details with your team, so everyone is up to date. Availability and rates can be adjusted easily to react to guest demand and secure last-minute bookings. Also, uploading new photos directly from your phone can help attract more potential guests.
Get the updates you need, when you need them
Get real-time notifications about every aspect of your business. Select what updates you want to receive, from new bookings, cancellations, and modifications, to invoices, new promotions, and when you’re almost sold out. Your success is important to us, and we have the tools to help you succeed.
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Ratings and reviews
4.2
114K reviews
Ruth Ryan-Williams
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November 19, 2024
It was working well for the last 3 years but with the latest update it is terrible. Even though I have all the push notifications enabled, I am not seeing them and it is a disaster. I'm slow to respond. I've suffered at least two cancellations this week because of it. Big problem. I can't be checking my app constantly. I hope they fix this soon!
133 people found this review helpful
Francisco Fadul
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October 29, 2024
Useful app for it's purposes. however, there's still too many issues and they're slow to resolve them. Message notifications sometimes take hours to pop up, which affects response times for guest requests. The app shows messages as "unread" long after they've been read, responded to, and marked as "no response needed". Calendar takes too long to sync with other similar apps (risk of double bookings). Still no direct message button to reach customer service. Booking payouts still hard to follow.
5 people found this review helpful
Xavier Owen
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May 17, 2024
Terrible update that fixes non of the existing issues. It's impossible to manage the property on the go. The 2 step verification is triggered every single time you click on a button to a new page. You are required to reauthentificate several times per session and worse, you never receive the code, rendering it literally impossible to do anything on the app. Absolutely useless and time consuming. You can of course call their incompetent support but when you are roaming, it can be very expensive.
18 people found this review helpful
What's new
Thanks for using Pulse! With this release, we fixed some of those annoying bugs that might've interfered with managing your property on-the-go. Now you can change your property's main photo and easily rearrange all the others on Pulse. You can also add the top facilities that guests are looking for.
