William Griffin
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For building instructions, the app is a 5/5. For QR codes to register sets, this is a 1/5 experience. Each time you scan a code, you have to go from the app to web browser. Even for an adult account, you have to answer a math question to transfer out of the app. The problem is, the math question stops accepting answers after the first QR scan. You have to keep closing the math question modal multiple times before it becomes responsive again. Massive PITA, lowers the average score significantly.
5 people found this review helpful
Alec Young
New update is cool as it lets you link your account so you can track how many sets you have and how many pieces but it's kind of buggy. Whenever you are building a set and have to come back later it has a resume build button you can click to immediately go back into the build on the exact step you were on, but I've only gotten it to work one time out of 7 tries. It is also randomly just crashed.
8 people found this review helpful
LEGO System A/S
October 4, 2024
We appreciate your feedback and would like to learn more. Please reach out to LEGO.build/Service-GPlay so we can get more information. - Elizabeth, LEGO® Customer Service
D. R.
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I would give it 5 stars if they didn't update it around Sept 2024. Now it crashes or freezes constantly. I'm using a galaxy S9+, so meets the requirements, it's just bugged now. Wish I could go back a version, that one never crashed or froze. Also, I see a lot of responses from Lego here. To nip the canned ones in bud, I've uninstalled and reinstalled. I've cleared cache, I've closed everything in the background. App still freezes if idle after a while, randomly closes, and loses your place.
13 people found this review helpful
LEGO System A/S
October 15, 2024
Hi! That doesn't sound fun! On top of the reinstallation, can you please check if your device meets all the device requirements for the app. At LEGO.build/DeviceCheck-GPlay you can find the full list. If yours is on the list and it still doesn't work, get in touch with us at LEGO.build/Service-GPlay. 🙂 - Henny, LEGO® Customer Service