El Pollo Loco - Loco Rewards
3.7star
12.6K reviews
1M+
Downloads
Everyone
info
About this app
I hate free food (said no one, ever). Join the Familia to enjoy personalized offers, birthday rewards, and exclusive access to content, experiences, and new menu items at El Pollo Loco. With the app, you'll earn points with every qualified food and beverage purchase to redeem for free food - all while climbing up our Loco Tiers. Start as a Pollito and work your way up to a Pollo Loco!
Use the El Pollo Loco app to conveniently order from the menu, save your favorites, pay in advance, request delivery, order catering, view tier status, and earn and redeem points for free food. Place an online order and either skip the line when you pick up, or order delivery direct to your door.
Use the El Pollo Loco app to conveniently order from the menu, save your favorites, pay in advance, request delivery, order catering, view tier status, and earn and redeem points for free food. Place an online order and either skip the line when you pick up, or order delivery direct to your door.
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Ratings and reviews
3.7
12.3K reviews
Magda Torrellas
- Flag inappropriate
September 10, 2024
I like their point system. You get so many things discounted that it makes it well worth purchasing from Pollo loco. I just wish there was a section to put notations like I only like green salsa, and I only need cilantro and onions. I end up holding up the line when I have to ask for everything at the drive-thru window. I should be able to make the notations before I get to the window
6 people found this review helpful
John Escobar
- Flag inappropriate
September 2, 2024
Love the food but hate the app. Logs me out. Can't log in. Have to create a new login. And you can't add points after the transaction. I've lost a ridiculous amount of points because of it. It hasn't just happened to me. Ask any of their cashiers and they will tell you that they get a lot of customers complaining about the app. Have the developer fix.
4 people found this review helpful
Gerard Peñafiel
- Flag inappropriate
September 26, 2024
My college has a Pollo Loco location, and since the app offers perks, I decided to try it out. I made my account, put in all my info, and made my order. The app asks you to choose a favorite pollo loco location, since it seemed convenient, i put my school's location. After making my order, i waited until the app told me it was ready, which already took longer than I'm used to when ordering myself. The app, for some reason sent my order to a location 20 min away and will not let me cancel at all
4 people found this review helpful
What's new
Fine tuning our grills and adjusting our app's seasonings to deliver perfect pollo and an improved experience.
